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Care Coordinator (Client Service)
Animal Care Center & Pet House Suites
Do you enjoy talking with people, making others happy, and staying busy? Do you love being around pets and value the important role they play in making our lives better? We do too. In fact, our business philosophy is built around reimagining the experience pets and their parents have when it comes to veterinary care, grooming, daycare, and boarding.
We are currently seeking a Care Coordinator for our veterinary hospital in Warrenton, VA. Our Care Coordinator is a pivotal role in the daily operations of the center. While often being the first part of the clients experience, the Care Coordinator will need to be enthusiastic and focused on ensuring clients and their pets feel welcomed and comfortable. Our Care Coordinator is our first impression to pets and pet parents and because of this needs to behave in a professional, welcoming, and warm demeanor, be empathetic to clients and pets needs, and have an outgoing, others-focused personality. They must also have strong verbal communication skills, be able to handle calls, client concerns, and multiple tasks professionally and patiently.
Your Day to Day
All team members are expected to:
What You Will Bring to Our Team
Our Differentiation
Our entire team is committed to creating a new employee experience, one that allows our teams to do both. With our extensive veterinary and operational background, we have put a great deal of thought and resources into every aspect of the employee experience: physical space, compensation, benefits, technology, equipment, caseload, and staffing. We believe the employee experience is an essential part of petcare reimagined.
Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.
Other
$48k-65k (estimate)
03/20/2024
05/13/2024
heartandpaw.com
Philadelphia, TN
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