Position Overview:
The Client Care Coordinator's role in our practice is to promote a friendly and professional environment where emphasis is placed on quality medical care, client service & education, and teamwork.

Schedule: evening shifts 4-5 days per week (8-hour or 10-hour shifts, to be discussed)

• Is friendly and able to demonstrate empathy with clients
• Able to remain calm and compassionate while carrying on a multitude of other tasks
• Works well on a team
• Has exceptional customer service skills
• Previous experience with patient scheduling preferred
• Previous veterinary experience preferred
• Bilingual speaking (Spanish) abilities a plus

Responsibilities:

• Greet patients in a prompt and friendly manner
• Checking in patients in a timely fashion
• Schedule appointments
• Receive all incoming calls with a calm, pleasant, professional demeanor
• Maintain cleanliness and professional appearance of waiting room and reception area
• Payment processing and cash handling, and account balancing
• Accurately update client files and document communications

We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, paid parental leave, 401k, PTO, continuing education, and generous pet discounts!