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SUMMARY: Supervises, manages, and coordinates the activities of production for an internet retail store that is engaged in selling donated/new goods.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:
Manages various subordinates who supervise employees in eCommerce store operations and production. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises various non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Is responsible for providing all required documentation to Human Resources or other departments as needed.
LEADERSHIP COMPETENCIES:
Leadership Competency
Hourly / Non-Supervisory Leader
OUR TEAM
Emotional Maturity and Respect
Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management.
Integrity
Can be counted on and trusted; models professional ethics by acting honestly.
Capacity for Change and Innovation
Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs.
Interpersonal Skills
Builds relationships and works well with others; listens to understand and answers appropriately.
Commitment to Development and Empowerment of Self and Others
Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient.
OUR COMMUNITY
Commitment to Goodwill’s Mission, Vision, and Values
Actions are in line with Goodwill’s Mission, Vision, and Values.
Commitment to Diversity, Equity, and Inclusion
Works well with people that look and think differently.
Community and Service
Wants to help others and make a difference in the community.
OUR GROWTH
Commitment to Excellence and Customer Service
Meets goals and gives outstanding customer service to customers, donors, and participants.
Business Acumen
Makes good choices. Effectively transfers learning from one situation to another.
Stewardship and Accountability
Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All individuals must pass a drug screen. A criminal background check is required. Must provide own transportation and show proof of current automobile insurance. Driving records for the past three years will be evaluated. A credit check may be performed.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required. College years may be substituted for retail experience. Two years’ experience is retail supervision of staff. Prefer experience working with a diverse population. Strong interpersonal, organizational, and communication skills. Creative and flexible problem solving skills desired.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS:
Ability to count money. Ability to add and subtract numbers. Ability to calculate figures and amounts such as discounts, taxes, commissions, and percentages.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
A current driver’s license and proof of insurance is required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to airborne particles (dust, animal hair, and lint); occasionally exposed to high, precarious places and outside weather conditions.
The noise level in the work environment ranges from quiet to very noisy.
Full Time
$41k-62k (estimate)
04/07/2024
06/05/2024
hotgoodwill.org
Waco, TX
100 - 200