Job description

Hearing Care Partners is looking for an organized, detail-oriented, and motivated individual to train (on-the-job) as an Audiology Technician in our Farmington office location. Hearing Care Partners is an independent private audiology practice that is passionate about supporting the Parkland community. This position is part-time (3 days/24 hours per week). We offer a competitive hourly wage, benefits, and a professional and fun atmosphere.

The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!

We are looking for someone who is seeking a long-term stable career, not just a job; someone who “sees the vision” and is able to establish rapport with patients and welcome them into the practice for evaluation and treatment.

Hearing Care Partners Core Values:

Be honest, caring, and passionate for your patients, yourself and your team. We are committed to improving our patients’ lives through genuine, compassionate, and personalized care. We are guided by our passion to provide inclusive and ethical services to our patients, teams, and ourselves. We aspire to the highest level of integrity in everything we do. At Hearing Care Partners, we give it our all!

Responsibilities:

• Warmly greet patients
• Triage for audiologists
• Take phone calls that do not need an audiologist
• Walk-ins Hearing Aid Trouble Shooting
• Clean and checks
• Ear mold re-tubing
• Check warranties and send in aids that need repair
• Chart as appropriate
• Check-in aids and prepare fit packages
• Call patients to pick up repairs and/ or earmolds at window or schedule appointment as needed.
• Prep fit packages(put aids in bag with batteries, wax loop, dri-aid etc.)
• Assist in inventory of supplies
• Batteries
• Brochures
• Associated supplies
• Order Supplies
• Compile quarterly lists and order supplies
• Return For Credits (RFC’s)
• Return aids to manufacturer/print documents and invoice from EMR and give to Audiology Director
• Log info into the RFC tracking sheet
• Serve as Patient Care Coordinator as needed

Qualifications:

• Must be high school graduate. Prefer an Associate’s Degree in administrative, accounting, sales or patient oriented field or equivalent work experience
• Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, sales, and problem-solving skills
• Must be able to organize time and prioritize numerous duties within strict deadlines
• Requires the ability to deal with numerous interruptions
• Must engage with patients in a caring and respectful manner
• Must be detail oriented
• Must have exceptional computer skills
• Must be able to travel outside the state for professional development opportunities as required by the practice

Compensation:

• Paid time off and paid holidays
• Retirement plan
• Team based profit sharing plan
• Health insurance
• Competitive salary

If you are looking for a professional, challenging, stimulating environment and meet the above criteria, please apply today.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No weekends

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person