Description

WHO WE ARE: Healthy Kids is not just another childcare provider. We are Inc. 5,000's fastest-growing provider of Early Learning, Before and After School, and Summer Camp Programs with over 150 locations. We are a certified benefit corporation on a mission to reinvent accessible and affordable childcare for today’s families and create opportunities for our team to do what they love (and feel valued while doing it). Join our award-winning community and dive into a world of excitement, growth, and endless possibilities. Check out what it's like to work with us at https://www.healthykidsprograms.com/workwithus .

WHERE YOU'LL BE: Our Main Office located in New Windsor, NY.

SCHEDULE: Mon-Fri 11am-5pm

STATUS: Part-time, non-exempt

PAY: $18-$19 per hour

We are seeking a motivated individual to join our Registration Team as a Registration Specialist. Ideally, the candidate will be Bilingual. The Registration Specialist is our first point of contact for families interested in enrolling in our programs. They are responsible for providing outstanding customer service and being knowledgeable about our different programs and services, guiding families through the registration process, and setting up billing.

JOB RESPONSIBILITIES:

• Build sustainable relationships and trust with families through open and interactive communication
• Manage large amounts of emails and phone calls in a timely manner
• Approve registration forms and add children to schedules
• Create accurate billing plans
• Follow up with potential families
• Stay knowledgeable on the various forms families will need to complete
• Run CRM and billing reports
• Assist the marketing team with various tasks to help spread the word about our programs

Requirements

QUALIFICATIONS:

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong attention to detail and accuracy
• Strong data entry skills
• High School diploma or the equivalent
• Ability to read and communicate effectively
• Must demonstrate the willingness to work in a team environment and be a team player
• Possesses the ability to adjust to changing workflows and processes
• Ability to work with limited supervision & still be productive, timely and accurate

PART-TIME PERKS:

On-Demand Pay: Why wait for payday when you can have your money when you need it?

Telehealth Benefits: Stay healthy and happy with access to virtual care

401(k) for eligible employees PLUS a 1% employer match: Yep, we're serious about your future too!

Paid Sick Time Off: Because everyone needs a break sometimes.

Career Development and FREE School Age Child Care Credential through our Apprenticeship Program*: Level up your skills and expertise on us!

Growth Opportunities: We’re growing and we need people to grow with us!

AFLAC Supplemental Plans: Because we believe in going above and beyond to take care of our team.

Did we mention certain applicants qualify for tuition assistance? Reach out to us for all the details!

Healthy Kids is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com