Essential Functions:

• Responsible for accurate entry of physician charges
• Maintains and knowledgeable of all procedural and diagnostic codes which includes identifying appropriate codes and informing staff when services are coded incorrectly.
• Works with staff to resolve coding issues and associated problems.
• Responsible for balancing charges daily.
• Responsible for posting of payments collected by office or department.
• Participates in educational activities.
• Maintains strictest confidentiality.
• Knowledge of ICD-10 and CPT coding.
• Enter data accurately.

Skills/Abilities:

• Ability to communicate effectively and clearly.
• Excellent Customer Service skills working effectively with patients and co-workers.
• Must be well organized and detail organized and be able to work independently without much supervision.
• Willing to train the right individual.
• Must demonstrate current competencies applicable for the position such as typing or data entry.
• Knowledge of clinic/medical practice procedures related to all medical operations.
• Knowledge of phone system, copiers and fax machines.
• Knowledge of ICD & CPT .
• Knowledge of Athena.
• Must be capable of screening and directing calls in courteous and expeditious manner.
• Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all callers and must be able to effectively serve as a clinic liaison.
• Must be able to respond to stressful or emergency situations in a calm and effective manner.
• Must have the ability to work cooperatively as a member of office staff and team.

Mental/Physical Requirements:

Mostly sedentary with some standing, walking, reaching.

• Daily and repetitive data entry.
• Periodic stress from handling many calls and patient requests.
• Must be able to lift 30-50 pounds.

Qualifications:

Education:

High School Diploma or equivalent.

Education

• High School or better