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HealthRIGHT 360 is Hiring a Medical Receptionist - ICC Near San Francisco, CA
Job Overview
COVID-19 vaccine and booster required.
This is a union position.
The Haight Ashbury Medical Clinic at HealthRIGHT360’s Integrated Care Center provides compassionate, nonjudgmental care. We strongly believe that healthcare is a right and not a privilege. Our supportive staff is experienced with the complex healthcare needs that can result from homelessness, poverty, and addiction. Our providers have specialized expertise in preventative health, chronic conditions, the treatment of infectious disease, and addiction. The Integrated Care Center is a fast paced, patient centered environment that integrates medical, dental, mental health, substance use, and social services.
Key Responsibilities
As a Medical Receptionist at HealthRIGHT 360’s Haight-Ashbury Medical Clinic, you’ll be the first person our patients encounter when coming to us for care. Your role will be to greet and register patients when they arrive for appointments, schedule new appointments both over the phone and in person, and provide our patients with information, support, and connection to other services within our system of care. As a member of our team, you’ll have the opportunity to work closely with administrative, clinical and management teams to support clinic operations. This is an entry level position that offers great learning opportunities for those interested in pursuing a career in healthcare.
- Provide excellent internal and external customer service.
- Operate multi-line telephone system.
- Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department.
- Screen patient needs both in person and over the phone and direct them accordingly.
- Schedule clinic appointments both in-person and over the telephone.
- Enroll patients into eligible health coverage programs.
- Verifying patient eligibility, collect insurance information, and enter into the electronic medical records (EMR).
- Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts.
- Participate in quality improvement projects.
- Liaison between medical, dental, and other Healthright360 programs.
Education and Knowledge, Skills and Abilities
- High school diploma or GED required.
- Flexible attitude.
- Team player Multitasking abilities.
- OK with fast paced environment.
- Adapts quickly.
- Attention to detail.
- De-escelation skills.
Tag: IND100.
Job Summary
Full Time
Ambulatory Healthcare Services
$42k-50k (estimate)
05/23/2023
05/13/2024
healthright360.org
LOS ANGELES, CA
200 - 500
1966
$50M - $200M
Ambulatory Healthcare Services
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About HealthRIGHT 360
Our Mission HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. History To address the thousands of adolescents and young adults that were streaming into San Francisco for the cultural revolution of the 1960s, Haight Ashbury Free Clinics (HAFC) opened its doors in 1967 as the first free medical clinic in the country. During the first week of operation over 400 patients were seen. HAFC has been an innovator in d...elivering primary health care services to many of the people who can least afford them. Health Care is a Right, Not a Privilege has been the guiding principle as well as its famous tagline. Walden House was founded in 1969 in the same Haight-Ashbury district of San Francisco to help homeless and runaway adolescents with substance use disorder problems. Today, Walden House treats people with mental health and substance use disorder problems at various residential and outpatient centers throughout California, including in-prison treatment programs, and facilities in San Francisco and Los Angeles, providing drug and alcohol treatment and mental health, vocational and housing services for people transitioning back into their communities. Like HAFC, Walden House has always served people who are uninsured, homeless and socio-economically disenfranchised, including those with HIV/AIDS. Haight Ashbury Free Clinics and Walden House have both grown over the years, becoming national models for community healthcare, substance use disorder treatment and mental health services. The organizations merged on July 1, 2011 to best serve the most vulnerable members of our community. On July 1, 2012, Haight Ashbury Free Clinics Walden House adopted a new name: HealthRIGHT 360. A Growing Family of Programs Asian American Recovery Services (AARS) joined the family of HealthRIGHT 360 programs in 2013. Founded in 1985, AARS has grown to serve thousands of people throughout San Francisco, San Mateo, and Santa Clara counties. In 2014, North County Serenity House of San Diego county and Womens Recovery Association (WRA) of San Mateo joined HealthRIGHT 360, continuing its leadership as a provider of gender responsive services for women and women with children. In 2015 Lyon-Martin Health Services became the third primary care clinic operated by HealthRIGHT 360, continuing its specialized care for women and transgender individuals. Tenderloin Health Services (formerly Glide Health Services clinic) became the fourth primary care clinic in 2015, providing care in San Franciscos Tenderloin neighborhood. Prototypes joined in 2016 expanding behavioral health care for women and children and services to survivors of domestic violence in Los Angeles, Orange and Ventura Counties. Strengthening services for women and girls in San Francisco, Womens Community Clinic joined our family of programs in 2017. Womens Community Clinic traces its roots to the Womens Need Center, a program of Haight Ashbury Free Clinics that closed in 1999 and reopened four months later with its new name.
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