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Job Overview
This is a union position.
Women age 18 and above with severe substance use disorders are able to enter residential treatment with their children under the age of 10 ½.
In addition to treatment of severe substance use disorder, the residential program is able to serve the following specialty populations : pregnant and postpartum women, women with histories of trauma and / or domestic violence, women with co-occurring mental health disorders, women with history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement.
The Client Advocate assists the agency with day-to-day functions, which includes a rotation of front desk intake / registration, welcoming client, scheduling, assist client in enrolling in health insurance coverage, training of interns & volunteers, and work as a call receptionist for our administrative & clinic behavioral departments.
Key Responsibilities
Intake Responsibilities : Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency.
Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages.
Works at other locations when needed. You will work closely with members of other teams, including scheduling interpretation services, etc.
Administrative Responsibilities : Faxing and organizing incoming faxes. Population Management for providers and clinical teams.
Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain front desk responsibilities may be assigned.
And, other duties as assigned.
Documentation Responsibilities : Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (.
co-pay, SOC, , Pulling and disseminating reports,. Assists in maintaining computerized appointment system (Welligent) or other assigned system.
Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Completing Financial Forms, Consent Forms, etc.
Education and Knowledge, Skills and Abilities
Education / Experience :
Background Clearance Required :
Desired Qualifications :
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination.
Medical and religious exemptions are available.We will consider for employment qualified applicants with arrest and conviction records. Other details
Last updated : 2024-05-12
Full Time
Ambulatory Healthcare Services
$44k-55k (estimate)
05/01/2024
05/15/2024
healthright360.org
LOS ANGELES, CA
200 - 500
1966
$50M - $200M
Ambulatory Healthcare Services
Our Mission HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. History To address the thousands of adolescents and young adults that were streaming into San Francisco for the cultural revolution of the 1960s, Haight Ashbury Free Clinics (HAFC) opened its doors in 1967 as the first free medical clinic in the country. During the first week of operation over 400 patients were seen. HAFC has been an innovator in d...elivering primary health care services to many of the people who can least afford them. Health Care is a Right, Not a Privilege has been the guiding principle as well as its famous tagline. Walden House was founded in 1969 in the same Haight-Ashbury district of San Francisco to help homeless and runaway adolescents with substance use disorder problems. Today, Walden House treats people with mental health and substance use disorder problems at various residential and outpatient centers throughout California, including in-prison treatment programs, and facilities in San Francisco and Los Angeles, providing drug and alcohol treatment and mental health, vocational and housing services for people transitioning back into their communities. Like HAFC, Walden House has always served people who are uninsured, homeless and socio-economically disenfranchised, including those with HIV/AIDS. Haight Ashbury Free Clinics and Walden House have both grown over the years, becoming national models for community healthcare, substance use disorder treatment and mental health services. The organizations merged on July 1, 2011 to best serve the most vulnerable members of our community. On July 1, 2012, Haight Ashbury Free Clinics Walden House adopted a new name: HealthRIGHT 360. A Growing Family of Programs Asian American Recovery Services (AARS) joined the family of HealthRIGHT 360 programs in 2013. Founded in 1985, AARS has grown to serve thousands of people throughout San Francisco, San Mateo, and Santa Clara counties. In 2014, North County Serenity House of San Diego county and Womens Recovery Association (WRA) of San Mateo joined HealthRIGHT 360, continuing its leadership as a provider of gender responsive services for women and women with children. In 2015 Lyon-Martin Health Services became the third primary care clinic operated by HealthRIGHT 360, continuing its specialized care for women and transgender individuals. Tenderloin Health Services (formerly Glide Health Services clinic) became the fourth primary care clinic in 2015, providing care in San Franciscos Tenderloin neighborhood. Prototypes joined in 2016 expanding behavioral health care for women and children and services to survivors of domestic violence in Los Angeles, Orange and Ventura Counties. Strengthening services for women and girls in San Francisco, Womens Community Clinic joined our family of programs in 2017. Womens Community Clinic traces its roots to the Womens Need Center, a program of Haight Ashbury Free Clinics that closed in 1999 and reopened four months later with its new name.
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The job skills required for Client advocate include Customer Service, Billing, Data Entry, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Client advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client advocate positions, which can be used as a reference in future career path planning. As a Client advocate, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client advocate. You can explore the career advancement for a Client advocate below and select your interested title to get hiring information.