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Client Advocate - Adult Outpatient Mental Health
HealthRIGHT 360 Pasadena, CA
$45k-56k (estimate)
Full Time | Ambulatory Healthcare Services 0 Months Ago
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HealthRIGHT 360 is Hiring a Client Advocate - Adult Outpatient Mental Health Near Pasadena, CA

 

Job Overview

This is a union position.

The Pasadena Outpatient Behavioral Health Program, funded by the Department of Mental Health, Client Advocate provides administrative services in an outpatient community mental health clinic setting. Services are delivered on-site. 

This is a temporary position that may lead to a permanent position. Client Advocate primary duties include assisting the agency with day-to-day functions and performs general administrative tasks, assisting the Intake Dept with initial non-clinical sections of the intake process; assisting in maintaining/updating computerized appointment system and/or other assigned electronic systems. Assisting medical records staff with processing requests for medical records and client data entry in accordance with guidelines established by HealthRIGHT360 to satisfy internal and external evaluating requirements.

Key Responsibilities

  • Answering and directing calls.
  • Welcoming/checking in clients, visitors and vendors for appointments, groups, meetings and deliveries.
  • Completing initial portions of new client intake/registration.
  • Accepting and distributing mail, faxes, packages and supply orders.
  • Document scanning.
  • Electronic health records data entry as assigned.
  • Financial and demographic updates.
  • Scheduling/re-scheduling appointments and completing reminder calls.
  • Assists staff and clients with questions and needs.

Education and Knowledge, Skills and Abilities

  • High school diploma or GED required.
  • Prior experience in front desk, reception, administrative and/or customer service in a medical, mental health or drug treatment facility.
  • Must complete HIPAA training.
  • Must be able to pass background/criminal check.
  • Valid CA Driver License and automobile insurance.

In compliance with the California Department of Public Health's mandate, by September 30, 2021, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Tag: IND100.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$45k-56k (estimate)

POST DATE

05/23/2023

EXPIRATION DATE

07/03/2024

WEBSITE

healthright360.org

HEADQUARTERS

LOS ANGELES, CA

SIZE

200 - 500

FOUNDED

1966

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About HealthRIGHT 360

Our Mission HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. History To address the thousands of adolescents and young adults that were streaming into San Francisco for the cultural revolution of the 1960s, Haight Ashbury Free Clinics (HAFC) opened its doors in 1967 as the first free medical clinic in the country. During the first week of operation over 400 patients were seen. HAFC has been an innovator in d...elivering primary health care services to many of the people who can least afford them. Health Care is a Right, Not a Privilege has been the guiding principle as well as its famous tagline. Walden House was founded in 1969 in the same Haight-Ashbury district of San Francisco to help homeless and runaway adolescents with substance use disorder problems. Today, Walden House treats people with mental health and substance use disorder problems at various residential and outpatient centers throughout California, including in-prison treatment programs, and facilities in San Francisco and Los Angeles, providing drug and alcohol treatment and mental health, vocational and housing services for people transitioning back into their communities. Like HAFC, Walden House has always served people who are uninsured, homeless and socio-economically disenfranchised, including those with HIV/AIDS. Haight Ashbury Free Clinics and Walden House have both grown over the years, becoming national models for community healthcare, substance use disorder treatment and mental health services. The organizations merged on July 1, 2011 to best serve the most vulnerable members of our community. On July 1, 2012, Haight Ashbury Free Clinics Walden House adopted a new name: HealthRIGHT 360. A Growing Family of Programs Asian American Recovery Services (AARS) joined the family of HealthRIGHT 360 programs in 2013. Founded in 1985, AARS has grown to serve thousands of people throughout San Francisco, San Mateo, and Santa Clara counties. In 2014, North County Serenity House of San Diego county and Womens Recovery Association (WRA) of San Mateo joined HealthRIGHT 360, continuing its leadership as a provider of gender responsive services for women and women with children. In 2015 Lyon-Martin Health Services became the third primary care clinic operated by HealthRIGHT 360, continuing its specialized care for women and transgender individuals. Tenderloin Health Services (formerly Glide Health Services clinic) became the fourth primary care clinic in 2015, providing care in San Franciscos Tenderloin neighborhood. Prototypes joined in 2016 expanding behavioral health care for women and children and services to survivors of domestic violence in Los Angeles, Orange and Ventura Counties. Strengthening services for women and girls in San Francisco, Womens Community Clinic joined our family of programs in 2017. Womens Community Clinic traces its roots to the Womens Need Center, a program of Haight Ashbury Free Clinics that closed in 1999 and reopened four months later with its new name. More
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