HealthReach Community Clinic - Job Announcement

Position Title: Lab Manager

Reports to: Medical Director (clinical) and Executive Director

Classification: Exempt

Category: Permanent, Part-Time; Non-Benefited

Schedule: Up to 20 hours each week

Pay Rate: Dependent on certifications and experience

*No in-person or phone inquiries, please!*

The Lab Manager is responsible for overseeing the responsibilities of the HealthReach lab and collaborating with our clinical team and lab processing facilities. This position performs all lab services, evaluates and updates clinic safety and hazard assessments, creates departmental metrics, and compiles associated reports.

More Reasons to Apply:

• Experience working with diverse populations and complex care needs

• Opportunity to serve others and help our neighbors in need

• Kind, compassionate, and enjoyable workplace

• No knowledge of medical billing or coding required, as HealthReach is a free medical clinic for uninsured patients

• Meaningful one-on-one patient interactions

Primary Responsibilities:

• Prepare patients before the lab procedure, explain lab procedures to patients, and answer questions about the process

• Follow all health and safety protocols and procedures to maintain sanitary work areas

• Gather medical testing materials, including needles, sample vials, specimen cups, storage bags, test tubes, test swabs, etc.

• Verify patient information and label lab samples properly

• Deliver lab samples to the local hospital for analysis, on occasion

• Keep detailed records of lab procedures performed for monthly and annual key performance indicators review

• Oversee yearly clinical OSHA/HIPAA assessments and annual hazard analysis review and updates

• Assist with the coordination and management of on-site tests (FIT tests, pulmonary function testing, etc.)

• Deliver exceptional patient care within scope of practice, experience, and knowledge base

• Serve as an integral part of the HealthReach team to facilitate the provision of high-quality medical services for patients

• Document and manage pertinent information in our electronic medical records (EMR) system (Athenahealth)

• Treat all patients with dignity and respect and ensure patient confidentiality

• Attend all clinical team meetings and other meetings as deemed appropriate by Executive Director

• Act as an ambassador for HealthReach and provide awareness of our services to the community

• Perform other related duties as necessary and as directed by the Charge Nurse, Medical Director, and/or Executive Director

Job Qualifications:

• Active credentials/licensure as a phlebotomist, RN, LPN, CMA, RMA, or CNA

• A minimum of two years' experience in as a phlebotomist or lab manager

• Ability to communicate fluently in both English and Spanish preferred

• A commitment to charitable healthcare and serving individuals with limited means

• Experience with an EMR system

• Current CPR certification

Skills, Abilities, and Attributes:

• Excellent written and oral communication skills

• Willingness to be flexible and accommodate change

• Good judgment and the ability to remain calm when confronted with stressful situations

• Prior experience working with low-income or otherwise vulnerable individuals and families; previous exposure to a free clinic preferred

• Dependable, punctual, and flexible

• Experience with an electronic medical records system or practice management system strongly preferred

• Experience working with volunteers a plus

• Commitment to working as a team player

Physical Requirements: HealthReach Community Clinic is committed to providing a means for job applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the abilities that are customarily required to perform the essential job functions of this position:

• Vision sufficient to read standard text and read a computer monitor

• Ability to speak and hear sufficiently to communicate clearly in person and over the telephone

• Ability to stand, sit, walk, stoop, and bend routinely

• Manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/write

• Body strength sufficient to lift and transfer 50 lbs. as needed

• Ability to interact professionally with people from a variety of backgrounds in a high-stress, fast-paced environment

EEO Statement: HealthReach Community Clinic is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Part-time

Expected hours: No more than 20 per week

Experience level:

• 2 years

Schedule:

• 4 hour shift
• Day shift
• No nights
• No weekends

Experience:

• Laboratory: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person