You haven't searched anything yet.
Park Nicollet is looking to hire a Service Center Representative to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships that support 25 clinics with over 400 clinicians.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a Im here to help you attitude), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
M-F 8:30AM-5:00PM
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
,Job Identification: 102087
Job Category: Administrative
Posting Date: 2024-03-15T21:01:29 00:00
Work Schedule: M-F 8:30AM-5:00PM
Hours Per Week/FTE: 40 hrs weekly / 1.0 FTE
Job Shift: Day
Position Type: Full-time regular
Job Category: Administrative
Department: Rehab Call Center
Locations: Park Nicollet Clinic Minneapolis
Full Time
Ambulatory Healthcare Services
$37k-47k (estimate)
03/18/2024
05/19/2024
healthpartners.com
FRIDLEY, MN
15,000 - 50,000
1957
JULIAN CHELBERG
$5B - $10B
Ambulatory Healthcare Services