You haven't searched anything yet.
HealthPartners is currently hiring a Clinic Assistant at our Neuroscience Center in St. Paul.
Work Schedule: Monday-Friday 8:30am-5:00pm
QUALIFICATIONS:
REQUIRED TESTING:
Alpha-numeric data entry test (4,000 keystrokes)
Medical Terminology test
REQUIRED:
High School diploma or GED
Meets one of the following:
Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
Two years experience as a medical receptionist
Two years experience in a customer service position
One year experience using data look-up and data entry functions on a mainframe or PC based computer system
One year customer service experience either via telephone or in-person within the last five years
Demonstrated ability to organize work under pressure
Demonstrated ability to function with multiple priorities and interruptions
Excellent oral communication skills
Excellent written communication skills
PHYSICAL REQUIREMENTS:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.
POSITION PURPOSE:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.
ACCOUNTABILITIES:
1. Customer Service
Care for each person as he/she would like to be cared for by:
Putting the patient first at every opportunity
Listening to understand each patient
Showing concern for each patient
Acting individually and with others to meet each patientÂ’s needs
Check-in and Co-pay Administration
a. Check in patients in an accurate and professional manner
b. Identify and accurately collect co-pays or appropriate fees
Use computer-based system to verify patient information
Understand and communicate benefit changes to members, or refer to appropriate resource
Communicate wait times in a diplomatic manner
Direct patients to the appropriate care area
Prepare reconciliation report
Provide patients with appropriate forms, questionnaires, etc.
Computerized Appointment Scheduling for appointments
Schedule appointments in an accurate and timely manner according to Advanced Access principles
Maintain knowledge of appointment scheduling practices
Maintain knowledge of appointment scheduling policies and procedures
Registration and Verification
a. Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
b. Verify insurance eligibility, if necessary
c. Register patients in an accurate, efficient, and timely manner
d. Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.
Specialty Appointment Coordination
Provide patient with information required to schedule specialty appointments
Facilitate timely and accurate flow of communication within the clinic
Answer telephone and respond appropriately to the caller
Take and relay messages requiring follow-up to appropriate individuals
Prepare records and materials for new patient appointments
Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.
Maintain open communication with Appointment Center to ensure patient and provider needs are met
Coordinate schedule templates
Coordinate emergency schedule changes
Coordinate schedule holds consistent with Advanced Access principles
Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes
General Accountabilities
Perform other duties as assigned
124020_Clinic_Assistant.doc 12/15/2023 Page 2 of 2
,Job Identification: 101823
Job Category: Administrative
Posting Date: 2024-03-22T12:23:30 00:00
Work Schedule: Monday through Friday 8:30am - 5:00pm
Hours Per Week/FTE: 40 hrs weekly / 1.0 FTE
Union (if applicable): GHI OPEIU Local 12
Job Shift: Day
Position Type: Full-time regular
Job Category: Administrative
Department: ClericalSupport StPaul Neuroscience Buildg
Locations: Neuroscience Center St. Paul
Full Time
Ambulatory Healthcare Services
$37k-44k (estimate)
05/21/2023
05/26/2024
healthpartners.com
FRIDLEY, MN
15,000 - 50,000
1957
JULIAN CHELBERG
$5B - $10B
Ambulatory Healthcare Services
The job skills required for Clinic Assistant include Patient Care, Customer Service, Data Entry, Written Communication, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Clinic Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Clinic Assistant. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Clinic Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Clinic Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Clinic Assistant job description and responsibilities
Clinical assistants are healthcare providers who assist medical professionals with patient management, basic diagnostic tests, and recordkeeping.
02/28/2022: Santa Barbara, CA
Medical assistants put their skills to the test at approved health care facilities.
02/11/2022: Charleston, SC
Anticipate Physician and Patient Needs.
03/24/2022: Pocatello, ID
Clinical assistants should exhibit a proactive approach toward ensuring excellent patient care.
01/17/2022: Huntington, NY
To keep accurate records, a good medical assistant will have strong attention to detail.
12/31/2021: Utica, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Clinic Assistant jobs
Clinical assistants should exhibit a proactive approach toward ensuring excellent patient care.
03/22/2022: Lynchburg, VA
Medical assistants need to be compassionate, understanding, good listeners and problem solvers
02/28/2022: Elkhart, IN
Medical assistants earn diplomas, certificates, or an associate’s degree after training.
01/27/2022: Kansas City, KS
Those facilities will need help to handle more patients, which means more opportunities for medical assistants.
01/07/2022: Vallejo, CA
Medical assistants are the backbone of medical facilities since they perform administrative and clinical tasks required to take care of patients.
02/15/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Clinic Assistant.