For over 40 years, HealthCareClinics has provided the highest standard of quality and compassionate medical care, convenience, and affordability to the Dallas community.

HealthCareClinics is a primary care multi-specialty group comprised of family medicine, pediatrics, and internal medicine, in addition to urgent care.

HealthCareClinics’ unique concept of care, with all under one roof has been described as a “mini hospital”.

We are looking for a Bilingual Chronic Care Coordinator to join our TEAM!

Bilingual Chronic Care Coordinator

• Identify patients who are eligible for Chronic Care Management (CCM) through contact with providers and/or clinical staff.
• Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
• Contact eligible patients to educate about the CCM program and to obtain consent to participate and to create an annual patient centered care plan in collaboration with provider based on the patient/provider goals identified for their chronic conditions.
• Monitor for timely renewal of yearly care plans.
• Serve as a liaison between patient/provider/and medical staff to establish or update a care plan or to coordinate referrals or address patient health care needs.
• Perform timely follow up calls to assess patient’s current medical, functional and psychosocial needs. This will include assessment of health conditions, initiate medication reconciliation, patient goal setting, education, coordinating referrals with providers, pharmacy, and/or other health care providers.
• Provide patient with ongoing education and outreach to support patient’s achievement of self-management.
• Coordinate through collaboration with providers/medical staff to ensure all of the patient’s preventive health opportunities are addressed in a timely manner.
• Assist the patient when transitioning from an inpatient facility by assessing transitional needs, performing medication reconciliation, evaluating availability of support/assistance for patient, coordinate appointment with PCP for patient within 7 calendar days from discharge, coordinate transportation, DME, specialist appointments etc. Collaborate with provider when establishing or updating a care plan.
• Prepare timely, detailed and accurate reports.
• The overall goal is to improve clinical outcomes, increase patient satisfaction and promote cost effectiveness.
• Perform other related duties as assigned.

Education/Qualifications

• GED or High School Diploma
• Minimum 2 years’ experience in a clinical setting, physician’s office, or case management position.
• Bilingual (Spanish) a plus
• Excellent computer skills with knowledge of EMR. eCW a plus.
• Excellent written and communication skills.
• Detail oriented, analytical, organized, self-motivated, high energy, and have the ability to prioritize, multi-task and meet deadlines in a fast-paced environment.
• Treat patients and co-workers with respect, kindness, care, empathy, compassion, patience and an optimistic outlook.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Medical: 2 years (Required)

License/Certification:

• LVN (Preferred)
• LPN (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person