Dillman Clinic & Labs is an internal medicine & pediatric practice led by Dr. Megan Dillman. We are looking for a full time Patient Care Coordinator. The perfect candidate recognizes that giving patients personal attention can go a long way in establishing their positive experience with the clinic.

Visit our website to learn more about our company:

www.dillmanclinic.com

Typical Duties and Responsibilities:

• Greet visitors and patients in a timely and friendly manner
• Answer phones in a friendly and professional manner
• Monitoring emails and faxes daily
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Schedule patients for procedures, examinations, and consultations
• Prepping charts
• Checking patients in and out
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Assist patients with completion of medical record requests
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Collects patient co-pays and share of costs. Records appropriately in EMR
• Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Additional duties as assigned

Qualifications, Experience & Skills

• Excellent interpersonal, organizational, and customer service skills
• Strong computer skills and familiarity with electronic medical health records
• Ability to work independently and effectively balance multiple tasks
• Minimum of one year work experience in a medical office setting, preferred