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Patient Services Representative
$35k-42k (estimate)
Full Time | Business Services 2 Weeks Ago
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HealthCare Connections is Hiring a Patient Services Representative Near Cincinnati, OH

Career Opportunity: Patient Services Representative with The HealthCare Connection (Mt. Healthy site)

Do you love working with people? Do you have exceptional communication skills? Can you provide fantastic customer service, always with a smile? If you answered yes, then The HealthCare Connection has your next opportunity!

Our organization is looking for Office Support Staff interested in aiding our patients through the front desk registration process. The position will serve as the “face” of the organization, being one of the first people that come in contact with our patients. We look for a customer-oriented individual who can create a welcoming environment and committed to helping our patients have an outstanding customer experience.

Activities for the role include greeting and registering patients, updating demographic information, verifying insurance, and collecting payments for services. Other duties could include scheduling, reminding, and cancelling patient appointments, working with the Finance department on delinquent balances, and assisting with paperwork and reporting.

The candidate selected will have customer service and data entry experience, preferably with a minimum of 1 year prior experience registering patients in a hospital, ambulatory care or other medical facility.

Experience / Skill Requirements:

  • 1-3 years of experience in a medical or dental clinical environment in a similar registration / scheduling role is preferred
  • Bilingual in Spanish and English preferred
  • Must be proficient with computers and able to work with Microsoft Office programs
  • Familiarity with electronic health records, Next Gen experience a plus
  • Proven ability to function well in a busy environment with multiple interruptions

The HealthCare Connection is a non-profit FQHC located in Cincinnati, Ohio that connects all persons to quality healthcare. Founded in 1967, we were Ohio’s first community health center. We serve underserved, underinsured, and uninsured persons living in northern Hamilton County providing them with the same access to quality healthcare as fully insured persons. We are a leader in providing affordable, quality healthcare.

Come join our team! Please visit our website at https://www.healthcare-connection.org/to learn more and apply at https://jobapply.page.link/HJvM.

Employer is an Equal Opportunity Employer and Drug Free Workplace. The HealthCare Connection is committed to advancing health equity and encourages those with diverse backgrounds and experiences to apply.

Please, no phone calls, or third-party candidates.

Job Type: Full-time

Benefits:

  • 403(b)
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-42k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/10/2024

WEBSITE

labcareer.com

HEADQUARTERS

CORAL SPRINGS, FL

SIZE

50 - 100

FOUNDED

1997

TYPE

Private

CEO

CATHERINE M SCHRECK

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About HealthCare Connections

HealthCare Connections specializes in providing staffing services for hospitals, laboratories, blood banks, bio-technology and government facilities.

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The job skills required for Patient Services Representative include Customer Service, Scheduling, Data Entry, Health Insurance, Microsoft Office, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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