8 Medical Front Desk / Access Coordinator - Integrated Care Center Jobs in San Francisco, CA
Health Right 360 is Hiring a Medical Front Desk / Access Coordinator - Integrated Care Center Near San Francisco, CA
The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
COVID-19 vaccine and booster required.
This is a union position.
Assist the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, insurance eligibility, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments.
Key Responsibilities
Clinic Intake Responsibilities: Schedule’s medical, dental, behavioral health, and psych appointments and directs calls throughout the agency. Checks insurance eligibility for all patients scheduled for the following day. Monitors and addresses all faxes that come in daily. Collects appointment payment and records information in our EMR. Assists with enrolling patients into HSF (Healthy San Francisco) program and MediCal. Makes follow-up calls for providers; calls to confirm “next day’s appointments”. Greets and provides superior customer service to patients, guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works 2-3 Saturday shifts a year.
Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry and billing. Processes patient/client data entry in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities: Manages receipt and routing of agency mail (incoming and outgoing). Manages cash box daily reconciliation. Assists and directs callers and visitors to appropriate employees and departments. Excels working both independently and in a team-oriented environment. Orientation, training and assisting of volunteers on certain front desk responsibilities may be assigned.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required Qualifications:
- Prior experience in front desk reception, administrative and/or customer service.
- Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure.
- Strong organizational, interpersonal, listening, speaking and written communication skills.
- Ability to assist callers and visitors in an approachable and welcoming manner.
- Ability to work effectively with all levels and types of employees, management, clients and guests.
- Ability to work cooperatively and effectively as part of a team.
- Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented.
- Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications.
- Experience working with staff and volunteers.
- Excellent attention to detail, ability to work independently and strong organizational skills.
- Commitment to working with diverse communities, including communities of color and LGBTQ folks, those experiencing housing insecurities or are homeless, individuals dealing with substance use, HIV/AIDS patients and persons with mental health conditions.
- High School Diploma or GED equivalent.
- 2 years experience working in a medical front office setting, preferably in a community clinic with medical and/or dental experience.
- Familiarity with other community agencies in the Bay Area to make appropriate referrals.
- Knowledge of Healthy SF access program and One-E-App experience (CAA Certified).
- Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services.
- Bilingual language capacity (Spanish/English).
Covid-19 vaccine and booster is required for this position. Exemptions are not accepted.
We will consider for employment qualified applicants with arrest and conviction records.
Job Summary
Full Time
$35k-46k (estimate)
04/12/2024
06/10/2024
healthright360.org
SAN FRANCISCO, CA
200 - 500
1966
CARLINA HANSON
$50M - $200M
Related Companies
About Health Right 360
Our Mission HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. History To address the thousands of adolescents and young adults that were streaming into San Francisco for the cultural revolution of the 1960s, Haight Ashbury Free Clinics (HAFC) opened its doors in 1967 as the first free medical clinic in the country. During the first week of operation over 400 patients were seen. HAFC has been an innovator in d...elivering primary health care services to many of the people who can least afford them. Health Care is a Right, Not a Privilege has been the guiding principle as well as its famous tagline. Walden House was founded in 1969 in the same Haight-Ashbury district of San Francisco to help homeless and runaway adolescents with substance use disorder problems. Today, Walden House treats people with mental health and substance use disorder problems at various residential and outpatient centers throughout California, including in-prison treatment programs, and facilities in San Francisco and Los Angeles, providing drug and alcohol treatment and mental health, vocational and housing services for people transitioning back into their communities. Like HAFC, Walden House has always served people who are uninsured, homeless and socio-economically disenfranchised, including those with HIV/AIDS. Haight Ashbury Free Clinics and Walden House have both grown over the years, becoming national models for community healthcare, substance use disorder treatment and mental health services. The organizations merged on July 1, 2011 to best serve the most vulnerable members of our community. On July 1, 2012, Haight Ashbury Free Clinics Walden House adopted a new name: HealthRIGHT 360. A Growing Family of Programs Asian American Recovery Services (AARS) joined the family of HealthRIGHT 360 programs in 2013. Founded in 1985, AARS has grown to serve thousands of people throughout San Francisco, San Mateo, and Santa Clara counties. In 2014, North County Serenity House of San Diego county and Womens Recovery Association (WRA) of San Mateo joined HealthRIGHT 360, continuing its leadership as a provider of gender responsive services for women and women with children. In 2015 Lyon-Martin Health Services became the third primary care clinic operated by HealthRIGHT 360, continuing its specialized care for women and transgender individuals. Tenderloin Health Services (formerly Glide Health Services clinic) became the fourth primary care clinic in 2015, providing care in San Franciscos Tenderloin neighborhood. Prototypes joined in 2016 expanding behavioral health care for women and children and services to survivors of domestic violence in Los Angeles, Orange and Ventura Counties. Strengthening services for women and girls in San Francisco, Womens Community Clinic joined our family of programs in 2017. Womens Community Clinic traces its roots to the Womens Need Center, a program of Haight Ashbury Free Clinics that closed in 1999 and reopened four months later with its new name.
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