1 ES Clerk II Job in San Angelo, TX
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Health Human Services Comm is Hiring an ES Clerk II Near San Angelo, TX
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its’ core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!
ES Clerk II Provides a variety of clerical support services in a service delivery office. Provides clerical support to Eligibility Operations staff. Process mail, open and date stamps incoming applications and supporting documents. Reviews applications for required signature, date, and supporting documents. Logs applications and assigns complete applications for processing. Returns incomplete applications to clients and assists with completion when necessary/requested. Copies and returns original documents upon request to clients/customers. Responds to client inquiries and requests for assistance. Job requires detailed oriented individuals with the ability to apply complex policies and procedures.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Prepares and proofreads correspondence, forms, or other documents (for example, letters, memos, travel or purchase vouchers, job announcements) using a personal computer or typewriter. Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints. Opens, dates, sorts, or distributes mail (for example, incoming/outgoing mail, reports, documents, printouts). Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. Batches forms prior to data entry. Assembles materials into packets. Screens, codes or corrects, and data enters documents. Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon. Must be able to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.
Knowledge of internet usage.
Knowledge of computers.
Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed.
Ability to complete required work within specified deadlines.
Ability to read, understand, and apply a variety of interrelated instructions, such as those found in guidelines, regulations, and policies.
Ability to communicate verbally and in writing.
Ability to establish rapport with and relate to clients.
Ability to maintain effective working relationships with others.
None
Current employees promoting into this position will be offered a salary that meets Human Resources salary guidelines for promoting employees. External applicants will be offered a market rate of $2,477.17.
Access & Eligibility Services Field Offices normal hours of operation are from Monday-Friday 8:00 am - 5:00 pm. Employees may be required to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends.
Successful applicants must be willing to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
Military Occupations Code that relates to the initial selection criteria and registration or licensure requirements for this position may include 42A, YN, 0111, and 341X1. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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Job Summary
Full Time
$33k-40k (estimate)
04/23/2024
04/29/2024
The job skills required for ES Clerk II include Customer Service, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an ES Clerk II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ES Clerk II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for ES Clerk II positions, which can be used as a reference in future career path planning. As an ES Clerk II, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ES Clerk II. You can explore the career advancement for an ES Clerk II below and select your interested title to get hiring information.
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