Heath Express is a physician owned and operated center that specializes in acute, non-emergent health care for both adults and children. We opened our doors in 2015 and have built a trusting relationship and reputation within the community. For more information on our values, mission, and vision please visit: https://healthexpressuc.com/about/

Job summary details:

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication. The ideal candidate will have a friendly and easy-going personality, but also be an energetic team player.

Responsibilities

• Greeting patients with prompt, professional and courteous service.
• Answering phones and taking messages with an inviting tone and professionalism.
• Patient check-in/out, providing compassionate and attentive customer service with every patient that comes in.
• Data entry into EMR system (Athena)
• Insurance verification.
• Collection of copays and outstanding balances.
• Comply with all HIPAA and OSHA regulations and policies.
• Scanning and uploading patient documents in a timely manner.
• Computer knowledge.
• Front desk inventory.
• Cleaning lobby, front desk, and bathrooms regularly.
• Must be able to handle a fast-paced environment.
• Maintains a clean, orderly waiting area.
• Must have reliable transportation.
• Must be punctual (on time and no call offs).
• Bilingual (Spanish) a huge plus!

Minimum requirements

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Willingness to travel to more than one office and a flexible schedule
• Must be able to work bi-weekly weekends.
• Must be able to work 12-hour shifts.
• Ability to learn related center tasks and assist clinical staff, management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards
• 1-year minimum experience in customer service.

Health Express Urgent Care Centers, LLC is a privately owned, highly rated urgent care and occupational health facility with five locations in Cleveland, Parma, Avon Lake, Mayfield Heights, and North Ridgeville, OH.

Job Type: Part-time

Pay: $15.50 - $17.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Urgent Care

Schedule:

• 12 hour shift
• Rotating shift
• Rotating weekends
• Weekends as needed

Work Location: In person