At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for analyzing the complex business problems presented by multiple areas and developing solutions for Procurement Support Services (PSS) and potential external clients, including, but not limited to, Product, Members, Providers, Regulatory Agencies, Privacy, Information Security, Legal, and Enterprise Strategy. This position may be responsible for many and/or all the following: · Support daily operations of PSS tools and personnel · Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers · Directly produce datasets and reports for analysis using system reporting tools · Support innovation efforts to improve and expand PSS services and processes · Support the management, creation, organization, and delivery of knowledge assets for PSS · Direct department communication and training for PSS Job Description: Works with PSS (Category Teams and SRG) and other business areas to define needs, determine a strategy, define/gather/document business requirements and produce a plan/proposal for delivery of a project. May provide consultation to PSS and lead cross-functional teams to address business issues or information needs. Improves PSS processes using best practices and knowledge of internal or external business issues. Addresses user issues related to e-Procurement systems and tools. Ties together solutions across systems. Develops and deploys large scale applications. · Works with business and divisional data teams to design and generate tools to build analysis and reports that are actionable within the business environment. Gathers, cleans, and analyzes data in order to prepare reports and identify insights for business stakeholders. Acts as an organizational partner to support a formal continuous improvement program and facilitate execution of continuous improvement initiatives for internal customers, including conducting strategic planning and discovery sessions, performing root cause analysis, and validating improvement value realization through metrics. Develops in-depth market intelligence materials to support PSS Category Teams. Responds to PSS research requests by gathering, synthesizing, and presenting a summary of up-to-date, relevant, and credible market intelligence and/or industry best practices. Proficiently uses business intelligence secondary sources (i.e., Gartner, Forrester, Everest Group, etc.) and other sources of information to respond to research requests. Provides user instruction of secondary sources and other department or corporate information sources. Leads and support efforts to organize PSS’s internal knowledge stores to ensure compliance with HCSC policy and knowledge management best practices. Plans, deploys, configures, and manages secure Microsoft Teams and SharePoint sites to promote department collaboration and communication. Writes and edits an array of communications materials for internal/external audiences. Facilitates and delivers training and learning solutions, including instructor lead classroom and remote training via video conferencing and other technologies, using adult learning principles, effective facilitation concepts, and successful classroom management. Required Job Qualifications Bachelor’s degree with at least 3 years of experience working in a role which requires one or more of the following: business development, business analyst, innovation management, etc. OR 7 years of experience working in a role which requires one or more of the following: business development, business analyst, innovation management. 2-4 years progressive experience in indirect procurement, supply-chain management, supplier management, or category management. Proficient at MS Excel, Word, Outlook, PowerPoint, and Visio. Critical thinking, analytical skills, and business acumen. Able to adapt and take initiative to learn new systems and tools. Strategic and innovative thinker able to influence and advise business areas. Strong executive presence with outstanding interpersonal, verbal, written communication, and presentation skills. Conflict resolution skills. Consistent thought leadership. Preferred Job Requirements Bachelor’s degree in computer science, Information Systems, Business Administration, Math, Economics, Finance, Communications, Marketing, or Training. Master’s degree in library or information science. Knowledge of e-Procurement systems and tools (i.e. Zycus, Oracle, DocuSign, Jaggaer, etc.). Knowledge or experience of SQL and Python (Preferred). Knowledge or experience with data visualization tools (i.e. Tableau or PowerBI). Proficient in Excel advanced features such as Power Query. Experience in Tableau Prep Builder or Alteryx (Preferred). Experience validating data and report visuals. Knowledge or experience in Web Technologies – HTML/CSS/JAVA/ASP.Net/PHP/Ruby/C#. Experience with or certification for Microsoft 365 Collaboration Apps (i.e., SharePoint, Power Automate, Microsoft Teams). Experience using business intelligence tools, such as Gartner, Forrester, Everest Group, etc. Knowledge of HCSC organization. Knowledge of health insurance industry and/or AHIP certification. #LI-DK #LI-Hybrid Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.