At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for ensuring the implementation of cultural competency plans, programs and evaluations that align with the National Culturally and Linguistically Appropriate Services (CLAS) Standards. This person will be responsible for developing, implementing and evaluating a comprehensive cultural competency program in alignment with the New Mexico Medicaid strategic plans for health equity, population health management and quality improvement. Responsibilities include developing programs, road maps, trainings, and comprehensive project plans that will guide cross-functional teams through the design and development of innovative cultural competency initiatives that improve Cultural Competency, linguistic competency, Health Equity, quality, increase efficiency, and drive cost savings. Responsibilities include leading assessments to identify the appropriate programs and communicating recommendations to a variety of internal partners and leaders. This role fosters strong, ongoing relationships among internal and external community based business partners by leveraging their subject matter expertise and thought partnership, transferring knowledge, best practices (external and internal), methodology and tools. May be responsible for concurrent initiatives as team lead and/or team member, based on resource requirements. **This is a Flex position (located in the Albuquerque, NM Headquarters office 3 days a week)** **Location of position is Albuquerque, NM** Required Job Qualifications: Bachelor’s Degree in Business, Healthcare or related field. Minimum 7 years experience in strategic planning, program or product development, or market research. Minimum of 2 years of project management experience including planning, formulating and executing strategies, as well as the ability to define program, process or business objectives and scope. Strong background/knowledge of product design, program design, research design, predictive modeling. New Program implementation experience. Strong interpersonal, consultative and relationship building skills in order to initiate and develop productive working partnerships with all levels of management/leadership and staff Effective communication, written and negotiation skills, and ability to communicate and influence internal and external customers. Preferred Job Qualifications: Master’s Degree in Business, Healthcare or related field. Experience with cultural competency, CLAS Standards, quality improvement, public health, epidemiology, health equity, and social determinants of health. Experience working with community based organizations, non-profits and health equity focused organizations. Consulting experience. Medicaid knowledge and/or experience with underserved and marginalized communities impacted by health disparities. Health care/health insurance industry experience. Clinical program design experience with familiarity with clinical program delivery and use of internal and external public health data to inform program design. Quality Improvement experience. Product design. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.