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``Department: HHS Division of Children & Family Services
Anticipated Work Schedule: Monday-Friday 8:30am-4:30pm
Reports To: Administrator
Full Time or Part Time: Full
Regular or Temporary:Regular
Bargaining Unit: AFSCME1746
Classified or Unclassified:Classified
FLSA: Nonexempt
Salary:$17.40/hour
Summary
DCFS works to assure children at risk of abuse and neglect are protected and nurtured within a family and with the support of the community as we strive to end the over-representation of people of color in the child welfare system. Safety, permanency, and well-being are the goals for every child and family we encounter. Employees investigate allegations, assess child safety and risk contributors, and help stabilize families that have been weakened through poverty, illness or crisis. DCFS provides safe and appropriate placement for children in County custody, and helps achieve permanency through reunification, legal custody or adoption
Opportunities are available in Case Review, Records, Hotline, and Welcome Center.
Essential Job Functions
Provides clerical assistance to internal and external customers. Makes decisions based on balancing organizational needs and customer needs. Maintains current knowledge of and utilizes multiple procedures, policies, regulations and rules. Operate computers, printers, copiers, and other office equipment/machines. Gathers, organizes, and collates classified information for record-keeping and reporting purposes. Receives, maintains and distributes supplies. Process various requisitions (i.e., office services, supply, printing, etc). Perform clerical tasks including filing, logging, copying, collating, etc. Performs other related duties as assigned.
Minimum Requirements
· High school diploma or GED and one (1) year of experience in office practices, procedures, and customer service; or any equivalent combination of training and experience as defined in the table below.
· Ability to read and write common vocabulary, ability to perform mathematical calculations, ability to gather and interpret data, and excellent communication skills.
Highest degree of education attained
Experience required
No high school diploma/GED
3 years
High school diploma/GED
1 year
Any associate degree
1 year
Any bachelor’s degree or above
No experience required
Application Process
This is a competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will invite you to take a civil service examination. The exam is specific to this position. Everyone who passes the exam goes on an eligibility list. To fill this opening, the PRC sends the hiring department and Human Resources (HR) a certified eligibility list with the top 25% candidates (or at least the ten highest scoring candidates, whichever is greater). HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer.
Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile. Watch your Spam folder, just in case.
If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the guidelines inChapter 306 of the County Code.
EQUAL OPPORTUNITY EMPLOYER
Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.
The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation.
If you need assistance applying or participating in any part of the candidate experience, contact Human Resources at 216-443-7190 and ask to speak with a talent acquisition team member.
Job Type: Full-time
Pay: $17.40 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person
Full Time
$43k-54k (estimate)
01/31/2024
06/26/2024
The following is the career advancement route for Clerical Specialist positions, which can be used as a reference in future career path planning. As a Clerical Specialist, it can be promoted into senior positions as a Clerical Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clerical Specialist. You can explore the career advancement for a Clerical Specialist below and select your interested title to get hiring information.