Candidates who send a detailed cover letter and resume to careers@headsupcare.com will be considered preferred to those who apply through online job boards.

WE ARE ONLY CONSIDERING CANDIDATES IN THE ATLANTA, GA and CHARLOTTE, NC MARKETS AT THIS TIME. PLEASE DO NOT APPLY IF YOU DO NOT CURRENTLY RESIDE IN ONE OF THOSE MARKETS.

Position is remote sales, however, there will be times this individual will be required to attend sales meetings and conferences outside of their daily location.

Roles and Responsibilities:

• Manage a book of business - identifying contacts and prospects, servicing existing accounts, and ensuring quality and consistency of service to our customers
• Actively pursue and document new business opportunities and solicit increased referral volume from existing customers within the assigned territory
• Enter all sales related activities into weekly tracker, ensuring all meetings, calls, emails, CEU’s and office visits are accurately recorded for management review
• Develop a prospecting routine including referrals, outbound calling, thought leadership in the market, and event-based campaigns
• Work as a trusted advisor to the customer by delivering great service and building a strong relationship
• Manage the client relationship; act as a liaison between the client and clinical staff to ensure timely, accurate communication
• Perform professional and prompt handling of customer complaints and issues
• Routinely meet with the management and ownership with updates on achievements/challenges, industry information, and feedback gathered through field activity
• Participate in regular sales meetings via telephone; provide break down of accounts, and strategize actions
• Assist in the preparation of sales materials, exhibits, and promotion programs
• Drive to identify and/or follow up on sales leads and referrals and bring them to successful closure
• Maintain strong knowledge of each client’s service requirements
• Prepare for and attend/staff exhibits, conferences, meetings, and other local, regional, and national promotions and events
• Travel to customers within the region as needed
• Complete expense reports timely and accurately

Required Skills and Experience:

• Minimum of three (3) years of workers' compensation, claims adjustment, or relatable experience with a thorough knowledge of the industry
• Extensive experience in account management and sales, preferably in the insurance or healthcare industry
• Self-directed; ability to work effectively independently
• Ability to build strong relationships and persuade and influence others
• Knowledge of customer service standards and procedures and ability to analyze and solve problems
• Strong interpersonal and communication skills; the ability to work effectively with a wide range of constituencies in a diverse community
• Knowledge of advertising and/or sales promotion techniques, and their effective implementation
• Must be able to adhere to company’s physical & information security standards along with training requirements.
• Proficiency in MS Office Suite and contact management software
• Valid drivers license

HeadsUp Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.