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The Customer Experience Coordinator (CX Coordinator) will serve as a Headfirst Companies Customer Experience Team Ambassador for our customers, acting as the main customer-facing team member for all phone, email, and in-person communication onsite at your camp location. In coordination with on-site leadership and our Headquarters team, you will ensure customer needs and requests are met, owning the entire process from initiation to completion, bringing our brand to life by delivering only the highest level of customer experience. The CX Coordinator is a dynamic communicator and proactive problem solver who is comfortable speaking with anyone, knowing that maximizing our camper experience is at the heart of what we do.
Schedule:
Compensation: $18 / hour
Completed at least (2) years at an accredited undergraduate institution or equivalent educational experience.
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Headfirst Companies are proud to be Equal Opportunity Employers. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups to apply.
Temporary
$52k-68k (estimate)
03/17/2024
04/03/2024
The following is the career advancement route for Customer Experience Coordinator, DC positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, DC, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator, DC. You can explore the career advancement for a Customer Experience Coordinator, DC below and select your interested title to get hiring information.