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HCTec Partners is looking for an IT Infrastructure Analyst to join our fast-growing and dynamic team in our Waukesha, Wisconsin and/or Winston-Salem, NC locations. This position is responsible for the installation, configuration, maintenance, and support of an organization’s computer systems, mobile device management, networks (LAN/WAN), and servers. Collaborate with or escalate issues to vendors and subject matter experts as needed. Monitors systems to ensure configurations, performance, resources, and security of the systems meet user needs. Maintains and supports computer hardware and software, and diagnoses issues when necessary. Ensures security measures are effective, including backup and disaster recovery. The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.
Responsibilities and Duties
Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applications/Systems/Products Supported:
Office 365:
o Troubleshooting Access Issueso Troubleshooting Sync Issueso Granting access to approved users after HR Approval
o Troubleshooting and Managing Teams Policeso Help troubleshoot issues within Teams when called upon by Tier 2 Serviceso Keep the organization up to date with feature and security changes in Teams
o New Email Account Creationo Account removal and deactivationo Creating shared mailboxeso Managing Mail Flow Rules
o Site Creation
o Troubleshoot Site Access and Manager Roles as needed
o Shared Folder Creation
o Create, Manage, and review Intune Device Policieso Troubleshoot issues pertaining to Intune Mobile Device Management
o Troubleshooting around email connector issues
o Troubleshooting Application Connections to Azure MFAo Create, Review, and Manage conditional access rules
o Help with editing current flows that have been created
o Validate SPAM and other compliance reportso Make sure no errors or riskySys Admin Support:
o Application Deployment (this could be offloaded to Endpoint Manager)o Patch Management for On-Prem Serverso Patch Management for Endpoint PCs ( this could be offloaded to Endpoint Manager)
o Keep up to date on monthly patches on the servers assigned to you.
o Troubleshooting Existing SAML Connectionso Create new SSO connections within ADFSo Troubleshoot authentication issues.Datacenter Workloads:
o Patch Management
o Monitoring the Nutanix environment for anomalies and investigation of errors.
o Patch Management
o Monitor for Errors in vCenter
o Create Virtual Machines as needed for projects
o Patch Management
more efficiently.Citrix:
o Support for Patches keeping them up to date and in good standing.o Troubleshoot existing connections through the load balancerso Create new connections through the load balancers.Cohesity:
Aruba:
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Job Requirements:
The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
Education:
Associate degree preferred.
Certifications, Licenses, Registrations:
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Previous Experience Requirements:
- Previous experience with supporting and managing IT infrastructure required.
- Combination of two years of education and experience in position field required.
Skills/Knowledge Requirements:
Language Skills – Ability to read, write, speak, and understand the English language required.
Knowledge:
- Microsoft: MS O365; MS InTune; Active Directory; MS Server; MS SQL; SQL Server, MS Teams, SharePoint preferred.
- Backup Systems and Network/Cloud Storage preferred.
- LAN/WAN, Wireless Network, and VPN Management Tools preferred.
- Network topology, Ethernet, Wireless Networking and T1/PRI circuits preferred.
- Antivirus Administration preferred.
- VMWare Virtual Desktops and Server preferred.
Other Certifications/Requirements:
Your own personal smart phone required (Client mobile apps may be necessary to perform the functions of this position.)
INDCORP
Job Types: Full-time, Temporary
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
Business Services
$79k-111k (estimate)
05/10/2024
07/08/2024
hctec.com
CINCINNATI, OH
500 - 1,000
2014
Private
GREG HOPKINS
$50M - $200M
Business Services
The job skills required for Infrastructure Analyst include Leadership, Azure, Presentation, IT Infrastructure, Troubleshooting, VMware, etc. Having related job skills and expertise will give you an advantage when applying to be an Infrastructure Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Infrastructure Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Infrastructure Analyst positions, which can be used as a reference in future career path planning. As an Infrastructure Analyst, it can be promoted into senior positions as an Enterprise Infrastructure Architect II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Infrastructure Analyst. You can explore the career advancement for an Infrastructure Analyst below and select your interested title to get hiring information.