New Billing/ Potential/ Non- Exclusive
Product analyst
Skills- JIRA/ Jira Confluence/ MS Word/Excel
Role description and as additional expectation if the candidate has experience with Labeling functionality, is advantage.
Connect with Business Stakeholders- Identify and connect with business stakeholders on new requirements raised, analyze the impacted system/functionalities, and inform the respective stakeholders
Creation of User Stories- The creation of user stories with the necessary information and status for the development team to successfully execute is a critical responsibility for a PA
Backlog Refinement- Help identify correct sprints and priority based on the information gathered with the business stakeholders. Work with Scrum Master to make sure right sprint is assigned to stories.
Acceptance Criteria- Make sure right acceptance criteria has been linked with all the stories and testers and developers do understand the same
Analyze Production Issues- Help support team in analyzing production issues and assist them in responding to end user queries as and when required. For identified bugs, create a bug fix (story) in JIRA and assign the same to CI squad. Make sure right sprint is assigned to the story based on the criticality of the issue. If required, workaround has to be identified and communicated to the IT support / GS teams for end user community. Help support team getting faster resolution of the SRs raised with SAP Ariba by escalating the same through right channels
Assist Build Activities- Assistance during build/operational activities & production releases. For e.g. assistance to developers working on legacy PO migration, assisting developers on resolving issues related to PR import etc. Help build team getting faster resolution of the SRs raised with SAP Ariba by escalating the same through right channels
Identify Improvement and Standardization Opportunities- Identify improvements which can be implemented in the system to help business. These items should be discussed with business stakeholders and groomed in the solutioning meetings with help of TPO and build teams. Then respective stories need to be added to backlog based on the prioritization.
Testing Assistance- Assist the BST and UAT teams during testing and review test evidence for completeness
Translation Assistance- Work with regional teams and translation agency to get the required translation for all the requirements (wherever applicable). The original statements should also be finalized with the requirement owner / impacted parties before starting translation activities. All the translations received from the agency should be confirmed by the requirement owner / regional teams