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The Principal Trainer I role will provide end user training, Tier1 and super user community support for the electronic health record and other clinical applications. The role will work with the Technology Services department and end users to ensure optimal performance and stability of the system(s), accurate, up to date training materials and sessions, effective testing and assessment of releases and upgrades, and consistent, reliable support of the super user community are delivered.
Operational training and training documentation maintenance:
Administer the training program for the electronic health record and other clinical applications following the training program guidelines and processes.
Maintain training program content, agendas, schedule, and supporting resources, including user guides, job aides, recordings, collaboration platforms.
Conduct in person and/or virtual training sessions utilizing a variety of training methodologies to accommodate different skill levels and adult learning styles following the training policies and processes.
Administer end user competency evaluations related to the electronic health record and other clinical applications, as needed.
Perform training domain maintenance including maintenance of training scenarios, patient profiles, and configuration.
Provide Tier 1 support for the training domains following the incident and problem management policies and processes.
Creation of training scenarios and training patient profiles in the training domains, as needed.
Electronic health record and other clinical applications support:
Provide Tier 1 training support for electronic health record and other clinical applications following the incident and problem management policies and processes.
Configure application security and access per the access management policies, processes, and role-based security guidelines.
Escalate system performance issues.
Knowledge of article creation and maintenance.
Support and collaboration with Compass Super User Community:
Effectively communicate with super users on common inefficiencies, tips for use of the system(s), ongoing adoption of existing functionality, and assisting with process improvement within the electronic health record.
Provide support and training to super users to enable effective onsite/interdepartmental support for staff following the training policies and processes
Required Qualifications:
Preferred Qualifications:
The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600 employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.
What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.
Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.
We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:
The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Full Time
Ambulatory Healthcare Services
$80k-98k (estimate)
05/07/2023
05/01/2025
hazeldenbettyford.org
BEAVERTON, OR
1,000 - 3,000
1949
MIKALA IRIS
$5M - $10M
Ambulatory Healthcare Services
The Hazelden Betty Ford Foundation is the nation's largest nonprofit treatment provider, with a legacy that began in 1949 and includes the 1982 founding of the Betty Ford Center. With 17 sites in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Washington, the Foundation offers prevention and recovery solutions nationwide and across the entire continuum of care for youth and adults. The Foundation includes: the nation's largest recovery publishing house a fully-accredited graduate school of addiction studies a dedicated addiction research center inten...sive educational programs for medical students and professionals community and school-based prevention programs and services unique family and childrens programs an influential institute for recovery advocacy and policy Diversity, Equity and Inclusion at the Hazelden Betty Ford Foundation Our collective ability to meet the challenges of today and thrive in the future is directly connected to having a diverse workforce, an inclusive culture, a strong presence in diverse communities, and the provision of culturally responsive care. To that end, in early 2019, the Hazelden Betty Ford Foundation embarked on a strategic and sustainable journey for change in procedures, decision-making processes and the allocation of resources. Learn more about what we are doing to affect long-term, sustainable change. https://www.hazeldenbettyford.org/about-us/diversity-equity-inclusion
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The job skills required for Principal Trainer include Adult Learning, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Principal Trainer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Principal Trainer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Principal Trainer positions, which can be used as a reference in future career path planning. As a Principal Trainer, it can be promoted into senior positions as a Curriculum Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Principal Trainer. You can explore the career advancement for a Principal Trainer below and select your interested title to get hiring information.