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Hawx Services
Ogden, UT | Full Time
$33k-42k (estimate)
0 Months Ago
Customer Success Task Force Specialist (FT)
Hawx Services Ogden, UT
$33k-42k (estimate)
Full Time 0 Months Ago
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Hawx Services is Hiring a Customer Success Task Force Specialist (FT) Near Ogden, UT

Founded in 2013, Hawx Pest Control is a customer-centric and technology-driven company that is in the process of revolutionizing the pest control industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally-conscious products to protect the people and places our customers love. As we embark on a period of rapid growth, we are looking to add ambitious, career-oriented team members. At Hawx we pride ourselves on our internal company culture. Not only are our team members treated with respect and competitively compensated; they also benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. As a company, Hawx is driven to achieve excellence—a goal that begins with our individual team members. At Hawx, we understand how important it is to recruit—and reward—people who are enthusiastic about developing their careers and opening new opportunities while delivering an unsurpassed customer experience to our customers and employees.
Task Force Agents are responsible for assisting the company with strategic data quality and integrity projects. Task Force will data mine to drive retention within the company to revolutionize the pest control industry by using tools and technology.
  • Create a connection & maintain a high level of professionalism with the team.
  • Effectively work on the project assigned to: Task Force.
  • Confidently propose the best options on the customer account based on their specific needs, and report provided.
  • Update information necessary to the task at hand
Required Skills
  • Ability to prioritize, multitask and deliver results
  • Experience with computer use and programs such as google apps and excel.
  • Positive and professional demeanor - from attitude to appearance
  • Excellent written and verbal communication skills
  • Ability to type a minimum of 50 words per minute
  • Ability to fully complete tasks and responsibilities in a timely manner with effective feedback to Hawx operational leadership
  • Ability to follow guidelines in accordance with best practices and protocols
  • Capable of respectfully working together with Service Supervisors and Service Specialists to create a high performing culture at the branch level
Salary
  • $16.00-$18.00 DOE
Benefits
  • Medical, dental, vision, life insurance
  • PTO and Paid Holidays
  • Continued training and development
  • 401K with company match
Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Shift:
  • 8 hour shift
Ability to commute/relocate:
  • Ogden, UT 84404: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • This position is 100% in office. Will this work for you?
Experience:
  • Call Center: 1 year (Required)
Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$33k-42k (estimate)

POST DATE

05/09/2023

EXPIRATION DATE

05/13/2024

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