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Johnson Controls
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Hawk Advisers
Roanoke, VA | Full Time
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Commercial Lines Account Manager
Hawk Advisers Roanoke, VA
$88k-120k (estimate)
Full Time 3 Months Ago
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Hawk Advisers is Hiring a Commercial Lines Account Manager Near Roanoke, VA

HAWK Advisers is an independent insurance agency located in downtown Roanoke, Virginia. Businesses, families, and individuals depend on HAWK Advisers to help them navigate the complexities of risk. We use a consultative approach to guide commercial, personal, and employee benefits customers through the vast insurance landscape and decision-making process. Our mission is to be the most responsive and engaging provider of risk management and insurance solutions.
Job Summary: The commercial lines account manager is responsible for providing exceptional customer service and supporting the needs of our business clients. The Account Manager is committed to providing the highest service and quality standards set forth by the agency. The is an exciting opportunity to join a well-established company and gain valuable experience working in a professional atmosphere.
Why you should apply?
Competitive Compensation Plus BenefitsSupportive and collaborative team environment
Entrepreneurial, encouraging, and engaged leadership
Modern work space equipped with onsite garage parking, breakroom, outdoor patio, and gym
Primary Role:
Day-to-day maintenance and servicing of assigned Commercial Lines accounts, Including but not limited to:
  • Maintaining a high level of client service and satisfaction
  • Marketing & placement of renewal accounts as appropriate
  • Achieving agency account retention goals through proactive account rounding, up-selling of limits and coverages, and by providing extraordinary client service
Essential Duties:
  • Support Producers’ sales efforts by handling accounts once bound
  • Perform annual review and risk exposure analysis of renewal policies for proper coverage, incorporating information obtained from client
  • Maintain MIS client files and ensure proper documentation, by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation, activities, etc., according to agency procedures, and within agency timelines
  • Maintain control of renewal expiration lists, binders, and any aged receivables in accordance with agency guidelines.
  • Respond to client inquiries, incoming e-mail, mail, and company requests in accordance with agency guidelines
  • Review all items to be processed, to insure items were received as ordered.
  • Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins.
  • Participate in any special projects at management’s request.
Additional Duties:
  • Participate in courses for insurance/sales skills
  • Maintain current knowledge of carrier underwriting requirements
  • Stay current with industry trends by reading appropriate journals and company bulletins
  • Participate in any special projects at management’s request
  • Supports and incorporates company mission and core values
  • Excels in a team atmosphere and collaborative work environment
  • All additional duties as assigned
Qualifications & Experience:
  • Appropriate State license(s). Minimum 2-3 years’ insurance brokerage or equivalent experience.
  • Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through agency
  • Thorough knowledge of brokerage operations including claims handling, procedures, commercial lines rating, agency management system, and applicable insurance laws/codes
  • Experience and expertise in operating in electronic environment; excellent automation skills, including MIS, Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systems
  • Familiarity with risk assessment and risk management techniques
  • Excellent time management, organizational and verbal and written communication skills
  • High degree of self-motivation and self-direction

Job Summary

JOB TYPE

Full Time

SALARY

$88k-120k (estimate)

POST DATE

03/31/2023

EXPIRATION DATE

07/19/2024

WEBSITE

hawkadvisers.com

HEADQUARTERS

Roanoke, VA

SIZE

<25

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The following is the career advancement route for Commercial Lines Account Manager positions, which can be used as a reference in future career path planning. As a Commercial Lines Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Lines Account Manager. You can explore the career advancement for a Commercial Lines Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Commercial Lines Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Commercial Lines Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Commercial Lines Account Manager job description and responsibilities

Commercial Lines Account Manager continually seek cross-sell opportunities and suggest new lines of coverage

02/15/2022: Abilene, TX

The Account Manager will be primarily responsible for the ongoing management of commercial clients, retention of new and renewal clients, and maintaining a partnership with the producer to support business development activities while upholding high servi

01/22/2022: Providence, RI

Provides guidance to less experienced Account Managers and provide administrative direction to support staff.

02/24/2022: Spokane, WA

Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem-solving, upon request.

01/23/2022: Charleston, SC

Commercial Lines Account Manager duties include preparing marketing information or provide required information to a marketing person. Once marketing options have been prepared, the producer and Account Manager will present the options to the client

03/21/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Commercial Lines Account Manager jobs

Plenty of students have landed account manager roles without extensive work experience.

02/08/2022: Huntington, WV

Step 3: View the best colleges and universities for Commercial Lines Account Manager.

Butler University
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