This position is responsible for guiding and assisting with the planning, analysis, development, improvement and support of the regional EMR financial information systems, business applications and operations.

Job Summary:

• Reviews, evaluates and recommends computer-based workflow processes in accounting, material and revenue cycle areas to maximize accuracy and efficiency.
• Reviews ongoing billing and collection performance related to insurance and self-pay balances; recommends, gains approval for and configures process and system improvements.
• Applies state and federal laws and regulations for Medicare, Medicaid, Contract Payors and commercial insurance for acute and long-term care facilities to the EMR financial system.
• Collaborates with report writers and uses reporting software to develop and maintain reports.
• Assists with the creation and upkeep of system-related policies and procedures.
• Helps create and deliver training programs to enhance staff development and knowledge.
• Provides efficient and reliable analytic and operational support and service to regional facilities, departments and users.
• Serves as the primary point of contact for users to report problems with existing operational systems and to request special processing requirements (e.g., queries, job runs and report requests).
• Documents all user problems and requests to enable tracking through to completion.
• Seeks approval for and configures the EMR financial system and business applications as necessary.

Education Requirement:

Bachelor’s degree from an accredited four (4) year college or university.

Excess work experience of the type and quality described below or progressively responsible professional work experience which provided knowledges, skills and abilities equivalent to those normally acquired in four (4) of successful study leading to a bachelor’s degree may be substituted for education on a year-for-year basis.

Experience Requirement:

Except for the substitutions provided below, applicants must have had progressively responsible experience of the kind and quality described in the following paragraphs and in the amounts indicated in the table below:

Class Title

Specialized Experience (years)

Supervisory

Experience

(years)

Total

Experience

(years)

2

Specialized Experience:

Progressively responsible professional work experience which has demonstrated general knowledge of public and private health care programs including billing, credit, collection and account maintenance activities of a healthcare institution. This experience must have provided familiarity with, and knowledge of health insurance programs; general financial practices of healthcare providers; and the ability to evaluate the bases of medical rates and costs.

Substitutions Allowed: Possession of a master’s degree from an accredited college or university in Healthcare administration or related field may be substituted for one (1) year of Specialized Experience.