2 Service Coordinator Jobs in Federal Way, WA
Haven Property Management is Hiring a Service Coordinator Near Federal Way, WA
- 401(k) matching
- Paid time off
Department: Maintenance Reports To: Maintenance Manager
Location: Hybrid Remote Potential, Work from Home and Corporate Office
Job Description:
Our maintenance department is expected to deliver at a high-level to our clients in a timely manner. As a Maintenance/Service Coordinator you will be responsible for managing tenant maintenance requests as assigned at the highest level of professionalism. This position can be in high demand for attention on some days and require self-motivation on other days. The ability to build strong relationships with both internal and external clients will always be the key to success.
As with all positions with-in Haven, it is our responsibility to be a good steward of our property owner’s interests while providing a safe and enjoyable experience for our tenants. Clear communication to both internal and external clients is a main ingredient of providing a World Class level of client services.
Areas of Responsibility:
The Maintenance Coordinator reports to the Maintenance Manager and is responsible for ensuring completion of all submitted work orders or maintenance requests on properties in a timely manner.
This will include:
- Willingness to utilize the phone along with other tools to communication with clients
- Ensuring the highest level of customer service is provide to all parties
- Assessing incoming work orders for vendor assignment
- Getting additional information from tenants and vendors
- Bidding work out to ensure best overall value.
- Contacting vendors to schedule work and updating tenants and property owners
- Accurately updating our systems with work order status
- Communicate with Property Managers and Property Owners regularly
- Following up on all work orders regularly to ensure timely execution
- Validate invoices for accuracy and resolve issues quickly
- Assist in other areas as needed or requested
- 2-years customer service (vendor relations) experience preferred
- Experience with Microsoft Office tools preferred
- Experience with AppFolio is a plus
- Well organized and self-motivated problem solver
- Strong organization and communication skills across all mediums
- Solution based out of the box thinking
Job Summary
Full Time
$75k-96k (estimate)
03/15/2023
06/16/2024
havenpropertymanagement.com
Federal Way, WA
<25
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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.
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