Introduction:

Haven Health Management is a leading substance abuse and mental health treatment provider with facilities offering all levels of care across the United States. Our treatment modalities include Group Therapy, Individual Therapy with Master's Level Therapists, Individual Counseling and Case Management with CAC-I's, Cognitive Behavioral Therapy, and Dialectical Behavioral Therapy. We also offer alternative activities such as Music Therapy, Art Therapy, Yoga, Reiki, Meditation, and Acupuncture. One of our facilities was awarded for being the "Best Treatment Center in Indiana" on Newsweek's America's Best Addiction Treatment Centers 2021 list. Our Team is passionate and dedicated to delivering our clients the most comprehensive, beneficial substance abuse and mental health services available. Our goal is to provide our clients with the best opportunity for mental health stabilization or long term sobriety.

We are a company that values and prioritizes our team culture. We believe in treating our employees with respect and providing them with opportunities to grow and develop their skills. We strive to create a supportive environment where everyone feels valued and heard, and where we work together as a team to achieve our goals. We understand that retaining our talented employees is key to our success, and we focus on providing them with the support they need to thrive in their roles and advance their careers. If you are looking for a company that values your growth, contributions and success, we encourage you to apply today. We would love to have you join our team especially if you have worked in Admissions Departments where Quality Assurance was non-existent and hard work was not rewarded.

We are seeking qualified Admissions Coordinators and Admissions Specialists to join our team. As an Admissions Coordinator, you will be responsible for ensuring potential referrals and calls are proactively responded to, triaged, and assessed for admission. You will conduct a thorough clinical, social, functional, and financial assessment to assist in triaging the client to the most appropriate level of care. You will also conduct an initial assessment of client problems and needs and report to the clinical team in order to initiate treatment planning. Additionally, you will enter all pertinent information into the EMR system and prioritize client needs and issues related to patient orientation. As an Admissions Specialist, you will be responsible for ensuring that clients are fully informed and educated on their patient responsibility and clinical recommendations.

Responsibilities:

• Collaborate with other members of the team to ensure potential referrals and calls are proactively responded to, triaged, and assessed for admission
• Conduct a thorough clinical, social, functional, and financial assessment to assist in triaging the client to the most appropriate level of care
• Conduct initial assessment of client problems and needs and report to the clinical team in order to initiate treatment planning
• Enter all pertinent information into the EMR system
• Prioritize client needs and issues related to patient orientation
• Provide information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter
• Share pertinent information with the team as obtained from clients or families
• Maintain a professional demeanor both on the telephone and in person
• Maintain confidentiality pertaining to clients and families adhering to HIPAA

Requirements:

• High School Diploma or equivalent.
• Strong computer skills
• A minimum of 1 year experience in the related field (such as a call center, hospital, rehab, treatment, or wellness center).
• Admissions and Intake experience and triage experience (preferred).
• Knowledge of chemical dependency and behaviors associated with withdrawals and the recovery process and mental health (preferred).
• This is an on-site position. No remote work is available for this currently.

Schedules:

Monday to Friday (Off Sat & Sun) or Saturday to Wednesday (Off Thursday & Friday)

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person