POSITION SUMMARY DESCRIPTION :

Collection of assigned past-due accounts. Deduction management and account dispute resolution. Responsible for prompt and accurate entry of all cash receipts.

Processing of credit and / or debit memos. Perform analysis on creditworthiness of new accounts, including new account set-up.

Maintain spreadsheets and perform any additional duties as assigned by the Credit Manager.

ESSENTIAL JOB RESPONSIBILITIES :

Prepare and post cash receipts for Hatco Corporation and it’s subsidiaries, as needed. Currencies may vary between USD, CAD, EUR, GBP & HKD.

Communicate as needed with our bank to resolve discrepancies with respect to deposits received.

Collection of past-due accounts assigned by the Credit Manager. Deduction management and collection of said owed deductions.

Account dispute resolution, this will require extensive communication with sales, customer service, service, shipping, accounting and external Hatco customers.

• Processing of customer credit refund adjustments on a monthly basis.
• Bi-Annually review and analysis of material returns old than 45 days. Collaborate with the customer service team to remove from our system as deemed appropriate.
• Manage multiple email inboxes which includes our e-remittance program through JP Morgan Chase Bank.
• Processing of credit and debit memos as required for customer subsidiary accounts.
• Generate statements and reports detailing accounts receivable status to customers, sales representatives and internal Hatco employees.
• Provide assistance to customer service team with customer account identification.
• 9Perform analysis on creditworthiness of new accounts which includes setup of the new accounts by following specified criteria for both international and domestic accounts.
• Administration of Customer sales tax certificates in CertCapture through Avalara, including but not limited to establishing contact with customers who have expiring certificates and requesting updated certificates.
• Assist with Credit Hold releases as assigned by the Credit Manager
• Serve as the primary backup for Credit Manager and Credit Specialist, as needed.
• Perform any additional duties, tasks or projects as assigned by the Credit Manager.

QUALIFICATIONS :

• Proficient in Microsoft Office
• Organized & detail oriented
• High energy and strong work ethic within a team environment
• Ability to multi-task and adapt to changing priorities

EDUCATIONAL OR EXPERIENCE REQUIREMENTS :

• Associate degree, Bachelor preferred.
• 3 years Commercial Credit or Collections experience preferred.

Last updated : 2024-05-12