Managed Care Specialist

Nashville, TN (The position is a 100% onsite contract in downtown Nashville, TN.)

5 months contract (The client may extend until 12 / 31 / 24 based on business needed)

Job Description :

Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need.

• Key ResponsibilitiesDetermine individual and family eligibility for our Client’s care programs.
• Assist in coordinating and communicating schedules to internal / external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.
• Requirements and SkillsMust have a bachelor’s or associate degree.
• Work experience in a Legal environment a plus.
• Customer service or call center experience a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

Last updated : 2024-04-27