Location: Irving, Texas
Term/Hours: Full-time
Requirements: Requires occasional evening and weekend work for trade shows or networking events
About Us: Harvest Journeys is a privately owned Catholic tour specialist and Australia's market leader in group pilgrimage journeys to Europe and the Middle East. Operating now for over 35 years, the company has developed an extensive program of scheduled and customized tour departures along with the coordination of World Youth Day movements and other major events on the Church's calendar.
At Harvest Journeys, we don't just plan trips; we craft transformative experiences. Over many years, Harvest has been responsible for designing and operating successful group pilgrimages and study tours on behalf of Catholic organizations and parishes around the world. We offer a genuine pilgrim experience with a team you can trust.
As we launch our first office in America, we are searching for a dynamic, DFW-based Group Travel Consultant to play a vital role in ensuring the travel and touring arrangements of these groups are coordinated professionally and seamlessly. The role will encompass a direct working relationship with customers to service their inquiries, book their travel arrangements, and successfully finalize their pilgrimage documentation.
This is a full-time, onsite role officing in Irving, Texas and requires occasional evening and weekend work for trade shows or networking events.
Responsibilities:
• Consult with customers to identify their travel requirements and advise suitable options
• Plan, prepare and cost itineraries (travel plans) for customers
• Efficient processing of customer bookings for pilgrimage package travel
• Coordination of customer reservations using Harvest's Travel Management System
• Timely development and distribution of customer documentation
• Efficiently handle customer inquiries
• Represent Harvest Journeys at tradeshows and networking events
Qualifications and Experience:
• 3 - 5 years International Travel Consultant experience
• Previous group travel and pilgrimage experience preferred
• Experience with web-based applications and reservations systems (Galileo, Moonstride, Events Air)
• Good communication skills
• Christian/Catholic faith is a plus
• Strong organizational skills with a focus on results and attention to detail
• Sound knowledge of European/Middle East travel destinations with a focus on key Catholic pilgrimage sites
Attributes:
• High standards of customer service
• Strong communication skills
• Highly developed organizational skills/result focused and attention to detail
• Professional demeaner
• Strong influential and negotiation skills
• Can work in a team environment
• Sound computer skills - (Microsoft Office applications, Galileo)
• Proactive approach and a commitment to do whatever is necessary to ensure deadlines are met
• Ability to adapt and respond quickly to changing ideas and processes
• Can work autonomously and fit well with the Harvest team
Salary: Competitive based on experience
To apply, please email your resume and a cover letter outlining your interest in the position, salary requirements, and pilgrimage/group/faith-based travel experience to Lisa Colgin at Lisa@harvestjourneys.com.