6000 South 36th St., Fort Smith, AR 72908

AUTO BODY SHOP ESTIMATOR

Competitive Pay Plan Depending on Experience and Certification
State-of-the-Art Facilities
Experience is a Plus, but We will Train the right Candidate!
Eligible for Sign-on Bonus!
Weekends Off!

For immediate consideration, please apply online to this ad, and upload your current resume.

Harry Robinson Buick GMC, a fast-paced Dealership Collision Center, is now accepting applicants for a Body Shop Estimator. We offer an excellent work environment as well as benefits. We are a very stable company with an excellent reputation. We are looking for the right person to join our team. The applicant should be familiar with the basic duties the position will require but as an overview.

Body Shop Estimator - Job Benefits:

• Competitive Pay Plan
• Medical, Dental, Life, and Supplemental Insurance
• Paid Holidays and Vacation
• Employee discounts on vehicles, services, and parts
• A positive and professional team environment
• Closed On Weekends!!!
• State-of-the-art facility!

Body Shop Estimator - Job Description:

• Greet customers and quickly assess their needs, understanding the difficulty of their situation. Customer service is a top priority; it’s our job to turn that difficult situation around. Work with customer to complete an accurate estimate according to appropriate Insurance Company.
• The estimator follows the job through the entire process from initial greeting, handling all insurance-related communications, overseeing parts ordering, keeps customer updated through the process and quality controls the vehicle through repairs to final delivery.

Body Shop Estimator - Job Responsibilities include:

• Schedules appointments with customer
• Works with customer and Body Shop Technician to identify required repair work
• Offers additional services and repairs
• Computes cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
• Dispatches and maintains an organized workload
• Enters itemized estimate on the repair order and explains estimate to the customer
• Keeps customers informed and updated throughout the repairs
• Maintains Customer Satisfaction score at or above designated standards
• Must be familiar with and able to adhere to various insurance guidelines
• Other duties may be assigned

Body Shop Estimator - Job Requirements:

• Body Shop experience is preferred - we will train the right candidate
• Fluent in CCC software preferred
• Income level is competitive and based on experience
• Good computer, communication, and customer service skills
• Valid Driver’s license
• Positive attitude and attention to detail
• Organizational skills, basic computer, and office skills
• Must have excellent phone and people skills

About Us:
Harry Robinson has the largest inventory of the premium brands Buick and GMC, and newly acquired Ford. In the last five years, we have grown from 60 full-time employees to over 80 full-time employees. We strive to provide our customers with the best experience possible during and after the sale.
We are so excited to have been chosen as a top dealership for customer experience by WomenCertified. It’s truly an honor to have been the only dealer in Arkansas chosen for this award. We celebrate the privilege of having served Fort Smith and the surrounding area since 1984!

We are an Equal Opportunity Employer.
All applicants must pass pre-employment testing to include background checks, MVR, and drug screen.