I am looking for a reliable front desk office worker to join my team. Many of my patients have been with me for 30 years, and since the front desk coordinator is the front line of my medical practice, it is imperative that this person is welcoming and kind to my patients. We are seeking a reliable, organized person who will play a key role by performing various office and administrative tasks. Dependability, combined with great communication skills, are requirements. You should be comfortable in a customer service-oriented position and are willing to undertake a variety of activities in the office, including scheduling and welcoming patients and visitors in person and on the phone. My office space is shared with other physicians, but my staff is small, comprised only of a front desk assistant and medical assistant. Reliability is therefore essential.

Duties and responsibilities include:

• Set a positive office atmosphere, optimizing patients' satisfaction on the phone or in person
• Answer the telephone and take accurate messages
• Schedule office visits, help facilitate appointments with specialists, arrange clinical testing offsite, and assist with insurance pre-authorizations
• Organize, maintain, and update electronic files and records
• Willing to perform basic medical assistant tasks preferred (experience not required, this can be taught in-office)

Requirements and qualifications:

• High school diploma or equivalent
• Outstanding communication skills and professionalism, both in person and on the telephone
• Great organizational and multitasking abilities, with careful attention to detail

Schedule and benefits:

• Hours from mid-Sept - May: M/Tu/Th 9:00-3:00; W/F 9:00-12:00
• Hours from May-mid-Sept: M/Tu/W/Th 9:00-3:00; F closed
• Benefits: paid holidays and vacation time, 401k plan

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 24 – 26 per week

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Work Location: In person