1 Call Center Representative Job in Salem, NJ
Harris Heating, Plumbing, Air & Electric is Hiring a Call Center Representative Near Salem, NJ
Harris Plumbing, Heating, Air, & Electrical is a growing!
- Paid Holidays with no on-call; Paid PTO; Paid Birthday off
- Medical, Dental and Vision insurance offered
- Supplemental insurance offered
- 401k with company match at 4% (waiting period for eligibility)
- Paid training, on-going instruction and coaching
- Employee appreciation activities and events
- Hourly and extra incentive programs
THE OPPORTUNITY:
Join our team of optimizers! Start your career path with Harris where you will be empowered to directly impact the Company’s success from day one and every day thereafter. Taking pride in delivering 5-star customer service will always be recognized and rewarded. This is definitely not your old school, 9-5 gig and definitely not your average call center and that’s just the way we like it!
Our goal as a department is to work hard, play hard and “book the call” to win every day!
THE RESPONSIBILITIES:
- Provide 5-star customer service every day. After all, without helping people we do not exist
- Accurately enter client information and to convert incoming calls into booked opportunities
- Take pride in the quality of work you create
- Communicate with our clients via electronic formats, live chat, portals, and email
- Manage clients satisfaction, with happy calls, cards and responding to reviews
- Be apart of a team where you are empowered to share ideas to improve processes and the customer experience
- Take ownership of each clients satisfaction from start to finish
- Have a great attitude and be willing to learn and grow every day
THE QUALIFICATIONS:
- Strong verbal and written communication skills
- Proficient typist and easily adapt to new software applications
- Great attention to detail and accuracy
- Self-motivated individual who enjoys winning as a team
- Optimistic, enthusiastic, and people-centric focus
- Great problem-solving skills and ability to collaborate
Job Type: Full-time
Salary: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Work setting:
- In-person
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$44k-56k (estimate)
02/29/2024
06/15/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Problem Solving, Written Communication, Attention to Detail, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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