Job Summary

Responsible for interviewing clients and gathering demographic, employment, and insurance information. Evaluates patient documents for Harris Health System and Harris County charity care and eligibility discounts.

Minimum Qualifications

School Education :

High School Diploma or GED

Work Experience :

Minimum 6 months experience in Business / Insurance office or Texas Works Advisor, Healthcare related experience or Customer Service experience

Language Skills : English / Spanish

English / Spanish

English / Vietnamese

Communication Skills :

Above Average Verbal Communication (Heavy Public Contact)

Exceptional Verbal (Public Speaking)

Proficiencies : Typing (25wpm)

Typing (25wpm)

Job Attributes

Knowledge / Skills / Abilities :

Analytical

Mathematics

Research Knowledge & Abilities

Work Schedule : Weekends

Weekends

Flexible

Travel

Eligible to telecommute

Other Special Requirements :

Other Requirements : Travel to other Harris Health System worksites in the community. Able to work with little supervision, handle stressful situations, and have excellent people skills.

Must be able to interact successfully in a culturally diverse environment. Must be able to adapt to training and working with any designated Eligibility System;

including cross training in the Eligibility Call Center.

Equipment Operated : PC, Copier, Printer, Telephone, Scanner, and

Calculator

Last updated : 2024-05-19