Summary. Primary point of customer contact responsible for performing coin, cash, and ticket transactions. DUTIES. Performing coin, cash, and ticket transactions with patrons as needed. Processes jackpot and check cashing transactions. Responsible for balancing and replenishing cash bank for assigned window. Obtains the proper identification for each transaction. Physical Capabilities. Ability to stand for the entire shift. Moderate lifting - 30 ...
Player Development Manager. Provides customer service to our gaming guests above and beyond what is normally provided on the gaming floor. Create a friendly rapport with customers to promote loyalty among our guests, ensuring a return visit. Hosts special events, involved in mailings to high end customers, acts as a customer service representative on the gaming floor who guests recognize and can contact for services, events, complaints, or any ot...
Offers high level of service to all Harrington Raceway & Casino guests in a fast and friendly manner. Provides direction, assistance, and/or information as may be required to ensure guest satisfaction. Issues point redemptions and complimentaries as designated by customer account information. Creates and issues Player's Club cards and promotes the club and related company promotions and services. Maintains integrity of database by following high ...
Responsible for the safety and security of the employees, customers, assets and facilities. Communicates potential problems and assists employees and guests in emergencies. Responsible for any gaming floor related security function. Responds to emergency life safety concerns. Controls and diffuses potential conflicts. Verifies transactions on the gaming floor. FUNCTIONS. Controls access to the video lottery facility and restricted areas. Verifies...
Responsible for the prompt, friendly greeting and proper seating of all guests to the restaurant. Ensures the smooth operation of the front of the restaurant. Complies with all department and company rules, regulations, policies, procedures, internal controls, and government rules and regulations. Maintains seating log and directs the flow of work for both wait staff and bus persons. Promotes positive public and employee relations. Performs other...
