Job Summary :

Cleans and maintains all public areas in a manner which reflects the high standard of excellence of the Harrah’s Gulf Coast.

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Roles and Responsibilities :

• Maintain assigned areas
• Able to provide information and directions to inquiring guests
• Complete all tasks as assigned by supervisor
• Clean and sweep paper and debris off the floor
• Clean and maintain slot machines and stands
• Clean and maintain cleanliness of restrooms
• Clean and refresh ashtrays and ash urns
• Restock with supplies (paper products) and chemicals work area (as needed)
• Performs proper and trained cleaning procedures when blood borne pathogens are involved
• Clean and maintain areas as assigned by Supervisor or Manager
• Vacuum as assigned
• Remove trash as assigned
• Remove or transport items from one area to another as assigned
• Mopping floors
• Must able to operate vacuum cleaners or floor cleaning equipment (mop, broom
• Dust signs, tv’s, base boards, windowsills, slot machines, atm tops, columns.
• Wipe trash can down.
• Meets the attendance guidelines and adheres to departmental and company policies
• Responsible for maintaining cleanliness of guest and work areas , including tables, chairs, counters, display shelves and storage as assigned.
• Alerts the appropriate team members when there are technical problems with games / systems.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
• Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
• Suggests products, services and experiences to guests.
• Other duties as assigned.

Qualifications :

• Must be able to read, write and speak English.
• Prior Custodial or Housekeeping experience preferred.
• Must be a least 21 years of age.
• Must pass a drug test.
• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be at least 18 years of age.
• Must have outgoing personality and be able to generate business.
• Must be able to work independently, with little supervision.
• Comfortable working in a fast paced, dynamic environment.
• Superior communication and presentation skills.
• Ability to work effectively in a team setting and independently.
• Must present a well-groomed appearance.
• Must adhere to uniform / appearance requirements.
• Computer skills including operating hardware, software, and other technical equipment.
• Ability to appreciate and be friendly with all Harrah’s Gulf Coast team members who are of various ethnic and cultural backgrounds.
• Able to accept direction of Senior Leadership.

Physical, Mental & Environmental Demands :

• Must be able to lift 75lbs or more.
• Must be able to manage several tasks during shift.
• Must be able to work around crowded areas.
• Must be able to stoop, bend, reach and pull around casino & restroom areas. Must be able to tolerate cleaning chemicals without developing an allergic reaction.
• Able to read, write and speak English sufficiently to perform job.
• Available to work any shift, holidays and weekends.
• Ability to tolerate cigarette / cigar smoke and e-cigarette vapor.
• Ability to tolerate the smell and residue of cleaning products used in work and back of house areas.
• Responds to visual and aural cues.
• Must have manual dexterity to be able to operate the following equipment : computer, telephone, photocopy machine, fax machine, ten key, embosser, printer and bar encoder.
• Must be able to use and wear two-way radio w / earpiece, and other equipment, as required.
• Able to tolerate a loud and noisy environment.
• Able to stand and walk for extended periods.
• Able to lift 20 pounds.

Last updated : 2024-04-24