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ESSENTIAL FUNCTIONS : Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist.
Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests.
Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest.
Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification.
Maintains clean station at all times. EDUCATION / SKILLS / EXPERIENCE : Open. Ability to present change correctly and has a knowledge of guest charge procedures.
DISCLAIMER : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (.
emergencies, changes in personnel, workload, rush jobs, or technical developments).
Last updated : 2024-04-27
Full Time
$21k-27k (estimate)
04/29/2024
05/09/2024
harrahsresort.com
ATLANTIC CITY, NJ
1,000 - 3,000
1980
TIMOTHY WILMOTT
$200M - $500M
The job skills required for Cocktail server include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Cocktail server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Cocktail server. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Cocktail server positions, which can be used as a reference in future career path planning. As a Cocktail server, it can be promoted into senior positions as a Bartender that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cocktail server. You can explore the career advancement for a Cocktail server below and select your interested title to get hiring information.