LongLeaf Hospice is Hiring a Community Liaison - Gwinnett County Near Atlanta, GA
Job Type
Full-time Description The Community Liaison is responsible for making professional and comprehensive presentations of the Company's services to the medical community and in the specific assigned territory to achieve market referral goals and increase revenues. Serves as a resource, providing community outreach and education to physicians, facility staff, clients, and caregivers regarding hospice services. As Community Liaison, you will:
Consistently meet and/or exceed qualified referral and admissions criteria every month
Demonstrate a high degree of responsibility for attendance and use work time in a productive and efficient manner
Foster a positive attitude and builds morale among staff promoting open communication with all departments
Participate in Company functions to build community and public awareness of Longleaf's services
Develop pricing strategy with peers and Director to help company maximize profits and market share while ensuring that the Company's customers are satisfied
Monitor trends that indicate the need for new products and services, and oversee product development
Keep abreast of the public's medical need and health care trends
Develop contractual agreements with institutions which are in the best interest of both parties
Identify the customer's primary needs and key concerns, and identify key contacts and their roles in the decision-making process in order to close the sale
Follow up on all proposals to ensure implementation
Maintain accurate records, document actions, maintain control of budgeted expenses and submit required reports on time
Continue professional growth through attendance at workshops, professional in-services, etc.
Maintain medical ethics in compliance with company policies and procedures
Responsible for compliance with all state and federal regulations pertaining to the operations of a Medicare certified hospice agency
Maintain a professional image
Use appropriate phone etiquette
Promote a customer friendly atmosphere for all visitors and ensures patient confidentiality at all times
Participate in accreditation program
Perform other duties as assigned
Requirements
Bachelor's degree preferred
Experience in health care industry with weighted emphasis in sales/marketing
Requires proven interpersonal, coordination and leadership skills with ability to communicate effectively
Preferred practical and theoretical knowledge of hospice
Must have proven leadership and team building skills and ability to converse with Physicians and Senior Managers and an understanding of financial management
Proficiency using Microsoft Word, Excel, and PowerPoint is required. Able to prioritize and manage time effectively and make independent decisions when necessary is essential
Dependable transportation with valid driver's license and auto insurance
Skills:
Self-Starter - Takes initiative identifies needs of co-workers and customers and solves problems
Analytical - Ability to analyze financial information and make sound decisions
Attention to Detail - This position requires a person to sit for an extended period of time and work on detailed complex information
Time Management - Managing one's own time
Speaking - Talking to others to convey information effectively
Writing - Communicating effectively in writing as appropriate for the needs of the audience
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Persuasive - Ability to persuade others to use one's products and services
Presentation - Ability to present oneself professionally and knowledgeable of company's services
Able to perform the essential functions of the job with or without accommodation