We are a new dental office seeking a caring, patient, and dedicated Dental Receptionist and Treatment Coordinator to join our team on Mondays, Tuesdays, Wednesdays, Fridays, and Saturdays. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional patient care and administrative support.

Responsibilities:

• Greet patients with a warm and welcoming demeanor, ensuring they feel comfortable and valued from the moment they enter the practice.
• Manage appointment scheduling, including confirming appointments and following up on missed appointments to maintain an efficient schedule.
• Answer phone calls and respond to inquiries in a courteous and professional manner, directing calls to the appropriate staff members as needed.
• Verify patient insurance coverage and process insurance claims accurately and efficiently.
• Assist patients with completing necessary paperwork and obtaining any required authorizations or referrals.
• Coordinate treatment plans with patients, explaining procedures, costs, and payment options in clear and understandable terms.
• Maintain patient records and ensure all documentation is accurate and up-to-date, following HIPAA guidelines for patient confidentiality.
• Collaborate closely with dental staff to ensure seamless communication and coordination of patient care.

Requirements:

• Previous experience working in a dental office setting preferred.
• Excellent communication and interpersonal skills, with a compassionate and patient-centered approach to patient care.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
• Proficiency with dental office software and computer skills, including experience with scheduling and billing systems. Experience with Open Dental is a plus but not required.
• Attention to detail and accuracy in all aspects of administrative tasks and patient record management.
• Commitment to maintaining a professional and friendly demeanor at all times, fostering a positive and welcoming atmosphere for patients and colleagues alike.
• Flexibility to adapt to changing priorities and willingness to assist with additional tasks as needed.
• High school diploma or equivalent required; additional education or training in dental office administration a plus.

If you are a motivated and compassionate individual with a passion for patient care and administrative excellence, we invite you to apply for the Dental Receptionist and Treatment Coordinator position with our practice. Join us in making a positive difference in the lives of our patients every day. Apply now to become part of our dedicated team!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Work Location: In person