• Answering telephone inquiries promptly and professionally, and directing them to the appropriate department or individual.
• Accurately entering patient and aide information into the system, ensuring all data is up-to-date and organized.
• Spearheading marketing efforts and actively recruiting new clients to expand the agency's reach and services.
• Direct involvement in the daily operations of the agency, collaborating with team members to ensure smooth workflow and efficient service delivery.
• Conducting training sessions for new employees and providing ongoing in-service training to existing staff members.
• Ensuring proper documentation of all activities, including clients records, employee training, and operational procedures.
• Assisting with the referral process, including staff assignment, posting job openings, and notifying relevant parties.
• Delivering excellent customer service to clientss, both over the phone and in person, addressing inquiries and concerns with empathy and professionalism.
• Conducting monthly phone calls to clients to gather feedback and ensure satisfaction with services provided.
• Conducting monthly client visits to assess needs, address concerns, and maintain positive relationships.
• Performing other duties as assigned by the Administrator or Office Manager to support the efficient functioning of the agency.

Required work experience, skills, or education.

• {Must have}Marketing experience for in home care services
• Administrative Assistant Experience.
• Must be proficient in MS Office products, including Word, Excel and PowerPoint
• High School diploma Required
• Must have reliable transportation
• Must be on time 9:00 am-3:00 pm, and able to stay after hours as needed.
• This position offers future growth within the company and a career if the candidate is interested in staying within the home health field.

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Experience:

• Office management: 1 year (Required)

Work Location: In person