STATEMENT OF JOB:

The Universal worker can provide services in the following care service job descriptions:

PCA Responsibilities include but are not limited to:

• Reports incidents involving residents to include care concerns or issues, to appropriate individuals (ex: HCD, RN/LPN, or ED)
• Must maintain a working knowledge of all policies and procedures pertaining to the position
• Assists residents with activities of daily living
• Perform housekeeping duties, such as making resident beds, cleaning resident apartments, common areas, dining room, etc. as directed by supervisor
• Respond promptly to all resident calls for assistance or emergency alerts
• Must be able to remain calm and competent during emergencies
• Assists in planning and conducting activity programs for residents
• Follows confidentiality policies regarding release of resident information
• Assists residents to and from the dining room, and to and from activities
• Checks on residents, ensures attendance at meals and activities
• Checks on residents who are ill and reports status or concerns to appropriate individuals
• Communicate verbally and in writing to report resident status, upcoming community information, resident appointments, admissions, and transfers
• Assists new residents with move-in transition: provide emotional support
• Other duties as assigned

.Server Responsibilities include but are not limited to:

Residents:

• Assists residents when placing orders from the menu
• Provide beverage service (water, iced tea, juices, milk and coffee/tea)
• Refill salt/pepper/sugar bowls prior to and after each meal
• Report any broken equipment or tableware to supervisor
• Understands sit-down service and proper serving techniques
• Has a basic understanding of food preparation (salads, desserts, etc.)
• Knowledge of proper food storage and labeling techniques
• Sweep, mop, and vacuum kitchen and dining room
• Attends required in-services and staff meetings
• Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.)
• Assists with tray service
• Follows confidentiality policies regarding release of resident information
• Interacts in a polite considerate manner to residents, guests, co-workers and supervisors
• Completes all other duties as assigned

Housekeeper Responsibilities include but are not limited to:

• Oversee cleaning of the entire facility, with particular emphasis on the common areas and the apartment bathrooms
• Complete maintenance request reports when needed
• Report deterioration or damage to the building and furnishings to housekeeping supervisor
• Operate the laundry equipment when needed
• Report inadequate quantities of all supplies needed to perform duties to housekeeping supervisor
• Use only approved cleaning products and ensure that all cleaning supplies are properly stored at all times
• Clean office areas when assigned
• Dust and clean all window blinds in the community
• Dust all furniture, book shelves, etc. in resident apartments and common areas
• Vacuum common areas and resident apartments
• Keep common area and resident bathrooms clean
• Clean apartments at resident move-out
• Attend required in-services and staff meetings
• Maintain resident privacy/confidentiality at all times. Follow all policies regarding release of resident information
• Completes all other duties as assigned