We are a Bead & Rhinestone Wholesaler seeking an energetic, self starter to handle customer service, manage accounts, order processing and assist in office management. On a daily basis this position focuses entering and processing orders, managing customer accounts, providing excellent customer service, following up on sales inquiries and maintaining office operations and assist the CEO in projects.

If you possess the attributes and skills listed below, with an interest in beads, rhinestones, trimmings and all things SPARKLY, this could be the perfect job for you!

Primary job responsibilities include (but are not limited to):

- Provide excellent customer service (via phone, email and our website)

- Enter, process and invoice orders

- Manage customer accounts

- Follow up on sales inquiries and leads

- Assist in office management (including but not limited to managing backorders, processing resale certificates and inventory assistance)

- Assist in limited online retail operations

Candidates must have the following experience:

- At least one year of customer/sales experience in a product based wholesale office environment.

- Experience selling on ETSY or other online marketplaces

Candidates must possess the following skills:

- Highly proficient in Word and Excel (must be able to do basic formulas and formatting)

- Excellent verbal and written communication skills

- Very strong basic math skills

- Excellent customer service skills

Candidates must possess the following attributes:

- Highly Detail Oriented

- Self-Motivated

- Works well in a Team Environment

- Positive attitude and flexibility to perform any function necessary to meet the needs of the business

- Excellent at Multi-Tasking

- Reliable

- Neat & Organized

- Excels in a small office environment

- Offers positive and cheerful interaction with customers.

- Takes pride in your work.

- Interest in fashion is a plus!

- Spanish language is a plus!

**The ideal candidate to thrive in this position has all the attributes mentioned above and is interested in a holistic view of the business by getting involved not only in customer service and account management but also assisting in general office operations that allows us to all work synergistically. Must be flexible to adapt to the needs to the business.**

MUST LIKE DOGS!

About HARMAN:

As a leader in its field for over 75 years, HARMAN is one of the largest and most successful direct importers and distributors of beads, rhinestones and trimmings in the world. We are distributors for Swarovski crystals and also carry an extensive collection of glass beads from the Czech Republic and other products. We cater to many different industries such as retailers, fashion designers and manufacturers, bridal, dancesport and skating wear, Native American crafts, costumes, craft, jewelry, nail art and more.

We are a small family owned business, but we work in a fast paced, team-oriented environment.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• Associate (Preferred)

Experience:

• Office Based Customer Service: 1 year (Preferred)

Work Location: In person