Are you ready to become a part of the Harley-Davidson of Madison family?

We are looking for a Full-Time Parts and Accessories Associate!

The Parts and Accessories (P&A) Associate is an employee whose primary responsibility is to assist all customers with their purchase of parts and accessories. Responsibilities include recommending and up-selling Harley-Davidson® Genuine Motor Parts and Accessories when appropriate, maintaining an appealing retail environment, sustaining correct levels of inventory, and building strong relationships with customers and vendors.

Job Duties:

• Greet customers immediately and in a courteous and friendly manner
• Assist customers with their P&A needs and wants, researching merchandise in appropriate catalogues
• Completing transactions correctly and efficiently, keeping the customer informed of backorders, arrival of orders, and follow-ups when necessary
• Communicating with the Service department concerning customer requests, jobs, take-off parts, etc.
• Maintaining cleanliness of P&A Department, as well as keeping and maintaining inventory on the showroom floor, behind the counters, and in the stockroom in an orderly and clean manner
• Continuing education of Harley-Davidson® motorcycles and Genuine Motor Parts and Accessories, and demonstrate the ability to learn them quickly

Requirements:

• Prior experience with Harley-Davidson® motorcycles is preferred, but not required
• H-D of Madison is willing to train the right candidate

• Occasionally required to bend, stoop, crouch, reach, and lift up to 50 lbs. of material
• Experience with computers and the internet is a necessity
• Harley-Davidson utilizes digital catalogs that are used on a regular basis

• Must display ability to establish and maintain strong working relationships with customers – in person, over the phone, and online – vendors, and the rest of the Team at H-D of Madison
• Must have valid Driver’s License, preferably with M endorsement
• Must be self-motivated, can work in fast-paced environment, be able to multi-task, and possess great organizational skills

Income & Benefits:

• Full-Time position at 40 hours/week, paid weekly
• Saturdays are required with one weekday off

• Earn between $30,000 to $45,000 plus commission
• Benefits include vacation time, holiday pay, and health insurance for full-time employees
• Dental insurance & 401K plans available after probation period

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Madison, WI 53718: Relocate before starting work (Required)

Work Location: In person