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Job Scope: Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Work will be performed under close supervision.
Primary responsibilities will include but are not limited to:
Education: High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred.
Certification: A Certification is preferred.
Experience: This position requires 1 years of relevant information technology support experience.
Physical Requirements
Hargrove Engineers & Constructors supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,000 Teammates across the US, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects.
Hargrove’s key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients.
Work-life balance and flexibility is a key focus area for Hargrove. We’re happy to discuss flexible working hours, patterns, and locations to suit you and the business.
We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe.
Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work.
#LI-KH1
Other
Business Services
$43k-53k (estimate)
09/05/2022
04/03/2024
hargrove-epc.com
HOUSTON, TX
1,000 - 3,000
1995
Private
SHANNON CLOUD
$5M - $10M
Business Services
Hargrove is an Engineering, procurement and construction management company serving the pulp & paper, power and petrochemical industries.
The job skills required for Help Desk Specialist I include Help Desk, Operating System, Computer Hardware, Installation, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Specialist I positions, which can be used as a reference in future career path planning. As a Help Desk Specialist I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist I. You can explore the career advancement for a Help Desk Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Specialist for your reference.
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Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
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The help desk team will train users on basic system and computer functions.
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Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
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Remote help desk technicians support technology customers via phone, online and occasionally on-site.
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Help desk technicians need a deep understanding of computer hardware and software.
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Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
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Develop a culture of helping within the help desk.
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These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
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Use data and technology to help people develop new skills.
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