Nature of Work

Examples of Duties

• Manages and supervises the Senior Care, National Family Caregiver Supports Program and Outreach Programs as well as staff who perform triage functions.
• Manages the Long-Term Care Ombudsman staff in support of resident’s rights in Long Term Care Facilities.
• Approves plans of service and requests for assistance.
• Coordinates with fiscal staff to ensure program operates within its available funding.
• Coordinates with and maintains strong, effective working relationships with community partners.
• Supervises a staff of caseworkers and counselors assigned to support the carrying out of the above programs. Sets priorities, delegates assignments, trains and evaluates staff.
• Maintains record keeping system for purpose of preparing statistical and narrative report for federal and state programs.
• Represents the above programs and the agency as needed at state and local meetings.

Minimum Qualification Requirements

• Thorough knowledge of research methods and data analysis.
• Proven experience managing a team of employees performing case management or similar functions.
• An ability to communicate clearly, both orally and in writing.
• An ability to work tactfully and effectively with the public, particularly with seniors and/or persons living with disabilities.
• A proven ability to plan, conduct, and evaluate programs that function for older adults.
• An ability to work effectively with older adults, volunteers, professionals, and the public.
• Requires the ability to drive a motor vehicle to visit clients, attend meetings and liaison with other agencies
• Must have the ability to climb stairs, walk, lift and/or move objects of light weight. Must be comfortable working in both indoor and outdoor conditions.

Notes

• Selected candidates must provide proof of a college degree.