Restaurant Shift Leader

SUMMARY OF POSITION: The Shift Leader assists the AssistantManager and General Manager with management activities and duties, ensuring allactivities are consistent with and support the restaurant’s businessplan. The Shift Leader ensures all Team Members are performing their jobresponsibilities and meeting all expectations in all areas of theirjob description.

ESSENTIALDUTIES:

· Take necessaryaction to ensure all hospitality service is outstanding; anticipates andexceeds guest needs; handles situation and requests immediately in a positivemanner.

· Effectively“paths” the restaurant to monitor all aspects of the restaurant’s operation toanticipate problems; takes initiative to correct problem areas immediately.

· Consistentlyenforces and maintains all quality, service and cleanliness standards.

· Monitors andmaintains proper staffing levels and labor costs.

· Create a friendlyatmosphere for Team Members and Guests.

· Effectively trainand provide direction and supervision for Team Members.

· Support efforts tomaximize sales and profits and minimize controllable costs.

· Effectively plan,organize and implement all operational routines and activities during yourshift.

· Maintain acooperative, harmonious working relationship with management and fellow TeamMembers.

· Performing othertasks as directed by management.

· Ensuring allsanitation, safety and security policies and procedures are observed andenforced.

· Ensure personalappearance meets company standard and displays professionalism at all times.

· Recognize andadhere to all HR, sanitation, safety and security policies and procedures toprovide a safe and compliant environment for all.

REQUIREMENTS:

· Stand for longperiods of time.

· Work around hightemperatures.

· Work around othersin close quarters.

· Able to lift 50 poundscomfortably.

· Work with variouscleaning products.

· Must be a minimumof 18 years old emancipated minor with documentation.

· Must be willing towork flexible hours, including opening and closing shifts.

· Must have reliabletransportation and method of communication with restaurant (i.e. phone oremail).

KNOWLEDGE,SKILLS AND ABILITY:

· Excellentcommunication, interpersonal and leadership skills

· Ability tomaintain the respect of your team.

· Guest drivenfocus.

· Ability toeffectively make decisions under pressure, while delegating tasksappropriately.

· Excellentorganizational and prioritization skills.

· Ability to workwith others as a team.

· Ability to meetperformance standards.

· Ability to take initiativeand solve problems.

WHATMORE COULD YOU ASK FOR?

· CompetitiveWages

· MedicalInsurance

· TeamMember Referral Bonus Program

· TeamMember Discount Programs, with Financing Options

· FreeMeal per Shift and 50% discount for Immediate Family Members

· PaidTime Off

· TuitionReimbursement

Capstone RestaurantGroup – A place where People, Hospitality & Integrity are Valued!!!

People are what drives our organization;without great people, we will not succeed. We will not get to the top, theCapstone, without our people achieving new heights!

Hospitality is providing a welcoming feeling toour guests. It’s warm, it’s friendly, it’s a sincere appreciation that the guesthas chosen our restaurant!

Integrity is critical for all of our TeamMembers. We must be honest, we must be sincere, we must be consistent and fair.We must operate by doing the right thing!

We are always searching for talented TeamMembers, at all levels, that are interested in growing with us and are excitedto provide our guests great hospitality, acting with integrity… every visit,every experience!

When you join the Capstone RestaurantGroup, you will be given the tools to not only succeed on the job, but we willwork with you to develop your skills to take advantage of the many promotionopportunities that we offer in all of our markets. We are an equal opportunityemployer who takes pride in our diverse workforce. If you thrive in afast-paced environment, where hard work and success is rewarded, and you arepassionate about people, hospitality and integrity, we want to talk to you!

To learn more about CapstoneRestaurant Group, go to www.capstonerestaurants.com. To learn more about the Hardee’s andCarl’s Jr. Franchise, go to www.hardees.com or www.carlsjr.com.

Note: This jobdescription is not intended to be an exhaustive list of all duties,responsibilities or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand andacknowledge that Capstone Restaurant Group is an independently owned andoperated franchisee of Carl’s Jr. Restaurants LLC and Hardee’s Restaurants LLCand, if I am hired, Capstone Restaurant Group will be my employer, not Carl’sJr. Restaurants or Hardee’s Restaurants. Further I understand and acknowledgethat Capstone Restaurant Group LLC is not acting as an agent for Carl’s Jr.Restaurants, Hardee’s Restaurants or any of its affiliates.